ServiceNow Technical Architect

## ServiceNow Technical ArchitectApplylocations: US - VA, McLeantime type: Full timeposted on: Posted Todayjob requisition id: 40363**Job Family:**SAAS/PAAS/Cloud Consulting**Travel Required:**Up to 10%**Clearance Required:**Ability to Obtain Public Trust**What You Will Do:*** Serve as a ServiceNow Technical Architect and Subject Matter Expert, leading the design, implementation, and optimization of complex, enterprise-scale solutions on the ServiceNow platform* Define and own the enterprise ServiceNow architecture roadmap, ensuring alignment with business strategy, security requirements, and IT objectives* Translate complex business and technical requirements into scalable, maintainable, and integrated ServiceNow solutions* Lead the end-to-end architecture and design across platform capabilities, including ITSM, ITOM, HRSD, SecOps, and App Engine* Architect and oversee complex integrations using REST/SOAP APIs, IntegrationHub, MID Server, and event-driven patterns* Establish and enforce platform governance, development standards, and architectural guardrails* Provide hands-on guidance in configuration and development, including scoped applications, workflows, Flow Designer, and automation solutions* Conduct architecture reviews, code reviews, and platform health assessments to ensure quality, performance, and scalability* Design and implement reusable and scalable platform components aligned with ServiceNow best practices* Lead platform lifecycle management, including upgrade planning, regression strategy, and release management* Drive adoption of DevSecOps practices, including CI/CD pipelines, automated testing, and source control* Provide technical leadership and mentorship to developers and administrators; act as an escalation point for complex technical challenges* Collaborate with executive and working-level stakeholders to align platform capabilities to mission and business outcomes* Evaluate and recommend emerging ServiceNow capabilities, including AI/automation and advanced analytics**What You Will Need:*** Minimum of TEN (10) years of relevant experience, including SEVEN (7) years of hands-on ServiceNow experience* Proven experience serving as a lead or enterprise ServiceNow Architect on large-scale, multi-module implementations* Bachelor’s degree in an IT-related field* Active ServiceNow Certified System Administrator (CSA) certification* Strong expertise in ServiceNow platform architecture, including CMDB, CSDM, data modeling, and domain separation* Demonstrated experience designing and implementing complex enterprise integrations* Experience with platform scalability, performance tuning, and instance optimization* Strong understanding of security architecture, including role-based access controls and compliance frameworks (e.g., NIST, FedRAMP)* Proven ability to establish and enforce governance frameworks, SDLC processes, and development standards* Experience with DevOps/CI-CD tools (e.g., Git, Azure DevOps, Jenkins) for ServiceNow delivery* Ability to communicate complex technical concepts to executive stakeholders and influence strategic decisions* Must be able to OBTAIN and MAINTAIN a Federal or DoD Public Trust (active DHS Public Trust preferred)* US Citizenship is contractually required for this role* Selected candidate must be able to commute to the client site when needed**What Would Be Nice To Have:*** ServiceNow Certified Master Architect (CMA), Certified Technical Architect (CTA), and/or ArchX certifications (CTA strongly preferred or in progress)* Experience implementing and governing Common Service Data Model (CSDM) and mature CMDB strategies* Prior experience leading enterprise-scale ServiceNow transformations or platform consolidations* Experience with AI-driven capabilities (e.g., Now Assist, Predictive Intelligence, Automation Engine)* Familiarity with enterprise architecture frameworks (e.g., TOGAF)* Experience integrating ServiceNow with cloud platforms and enterprise systems (Azure, AWS, SAP, Salesforce, etc.)* Background supporting Authority to Operate (ATO) processes in federal environments* Experience in federal consulting or public sector environments* Strong alignment with ITIL/ITSM best practices**What We Offer:**Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:* Medical, Rx, Dental & Vision Insurance* Personal and Family Sick Time & Company Paid Holidays* Position may be eligible for a discretionary variable incentive bonus* Parental Leave and Adoption Assistance* 401(k) Retirement Plan* Basic Life & Supplemental Life* Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts* Short-Term & Long-Term Disability* Student Loan PayDown* Tuition Reimbursement, Personal Development & Learning Opportunities* Skills Development & Certifications* Employee Referral Program* Corporate Sponsored Events & Community Outreach* Emergency Back-Up Childcare Program* Mobility Stipend#J-18808-Ljbffr