Customer Service Representative

Fruit Expert and Designer

Who are we and what do we do?

Edible Arrangements® is a leader in the gifting category with delicious,

hand-crafted offerings which we’ve expanded to a range of gifts and treats for

every moment including our new treat business, Incredible Edibles®. From our

signature Edible Arrangements® Fruit Bouquets, Dipped Fruit® boxes, fresh fruit

smoothies and more, Edible’s exceptionally crafted gifts and treats continue to

fill the world with goodness. Through Edible’s 1,000 independently owned

franchise locations, the mission of the brand - no matter how big it gets - is

to WOW you with every piece of fruit that’s dipped, box that’s filled or

arrangement that’s hand-delivered.

Through all of our incredible years, we’ve remained committed to our 5Ps:  Our

promise –To WOW each and every customer.  Our products –Natural,

novel and delicious.  Our places –Stores, vans and edible.com.  Our

People –Both our corporate and in-store employees.  Our purpose –To

celebrate what’s good in life.

Who we’re looking for:

The Fruit Expert® - Customer Service & Production Associate is responsible

for creating the mouthwatering arrangements, dipped fruit boxes, and cut fruit

for Edible® treat products, following proper operational procedures. He or she

also ensures Edible® service standards are met and surpassed by providing

customers with prompt service, delivering a WOW experience.

How you’ll make an

impact:

• Build arrangements according to our brand standards
• Prepare a variety of arrangements according to
• customers' orders or supervisors' instructions, following approved
• procedures and proper portion sizes
• Wash, peel and/or cut various fruit to prepare for
• arranging
• Package arrangements or dipped fruit
• Performs cleaning tasks in accordance with the cleaning
• standards and works as a store team player; Clean work areas, equipment,
• utensils, and dishes
• Remove trash and clean kitchen waste containers
• Follows proper food sanitation and handling procedures
• Demonstrates a strong understanding of product knowledge
• and quality standards
• Welcomes and connects with every customer to provide
• excellent customer service
• Discovers customer needs and appropriately suggests
• products with every customer to enhance the customer experience
• Uses effective sales approaches and displays strong
• knowledge of product line; Effectively converts customer inquiries into
• sales
• Builds long-term relationships and builds the trust and
• loyalty of customers
• Responds to customer needs; Manages difficult customer
• situations in a calm and professional manner
• Takes responsibility to learn all aspects of the
• position
• Learns and demonstrates creating the Edible® Experience

And here’s what we think you’re like:

• High School Diploma or equivalent preferred
• Excellent customer service and communication skills
• Positive attitude
• Enjoys working within a team
• Enjoys working in a fast-paced environment
• Drive and determination
• Computer skills including Microsoft software and
• register skills
• Ability to lift, carry and/or push objects weighing up
• to 50 lbs.
• Ability to stand, bend, reach and scoop throughout
• assigned shift

We are proud to be an EEO/AA employer. Applicants for employment are considered

without regard to race, creed, color, religion, sex, sexual orientation,

marital status, national origin, age, and disability, status as a veteran,

Vietnam Era Veteran, or being a member of the Reserves or National Guard.

Chris will fill out