Patient Experience Concierge
Carle
Carle Health seeks a Patient Service Representative 1s in Peoria, IL to be a central contact for patients, families and visitors. You will greet, inform and guide them through their healthcare journey, coordinating with team members to address concerns and ensure a positive experience. You will manage phone inquiries, appointments, and data entry in the EHR system while maintaining compliance with HIPAA and organizational policies. This role emphasizes service, empathy and teamwork. #J-18808-Ljbffr Carle
Vacancy posted 1 day ago
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