Sr Digital Product Manager - Infrastructure & Operations

Symetra has an exciting new opportunity to join us as a Sr Digital Product Manager on the Infrastructure & Operations team!

About the role

As a Sr. Digital Product Manager on the Infrastructure & Operations team, you will define and execute the vision, strategy, and roadmap for a portfolio of infrastructure products, services, and engineering productivity tools. You'll partner closely with engineering and application teams to translate technical needs into business value, support product owners in developing user stories, and track progress on key initiatives. Leveraging strong business and technical expertise, you will drive alignment across stakeholders and guide products through their full lifecycle to deliver measurable outcomes.

What you will do

• Define and drive the vision, strategy, and roadmap for infrastructure products, services, and engineering productivity tools
• Partner with engineering and application teams to translate technical requirements into clear business value and priorities
• Collaborate with Product Owners to develop user stories, refine backlogs, and support delivery execution
• Build alignment across business and technical stakeholders using data, research, and product management best practices
• Track, report, and drive progress on key initiatives to ensure successful outcomes across the product lifecycle

Why Work at Symetra

Here's what some of our employees have to say about why they work at Symetra:

"I chose Symetra because I heard it was a pro-employee company-and it's absolutely true. The work environment is supportive, the people are great, and the benefits are generous. Symetra truly cares about its employees. The relaxed atmosphere and opportunities to learn and grow-both within your role and beyond-make it a great place to build your career." - Alicia L., Claims Examiner

"Symetra cares about doing what's right for their customers and that we have a great culture." - Jackie B., Regional Account Manager

What we offer you

Benefits and Perks

We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching
• Want more details? Check out our Symetra Benefits Overview

Compensation

Salary Range: $128,700 - $214,600 base plus eligibility for the company annual bonus program.

Who You Are:

• You have a high school diploma (required) and a bachelor's degree (or equivalent experience), along with 10-15 years of relevant workexperience
• Strong analytical thinker with the ability to solve complex business challenges through technology
• Skilled at turning ambiguity into clear, actionable insights
• Effective influencer who can educate and align stakeholders at all levels
• Confident in negotiation and consensus-building across cross-functional teams
• Experienced facilitator who leads collaborative, detail-oriented working sessions
• Proven ability to lead and influence interdisciplinary teams across the organization
• Trusted partner who fosters collaboration and builds strong relationships
• Agile-minded, with Scrum Product Owner, Scrum Master, or similar certifications preferred
• Some minimal annual travel may be required

Travel:

• Required Training & Professional Development
  All newly hired people leaders with direct reports are required to complete a comprehensive leadership development program within their first year. This program includes both virtual and in-person training. The in-person sessions will take place at Symetra's corporate headquarters in Bellevue, Washington. Symetra covers all travel and accommodation expenses.
• Reasonable Accommodations
  Symetra is committed to providing equitable access to all job-related responsibilities, including required travel. If reasonable accommodation is needed for travel, Symetra's HR department will work to provide appropriate solutions in alignment with individual needs and company policies.

We empower inclusion
At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:

• Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
• Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
• Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.

When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in:

• Disqualification from the recruitment process
• Withdrawal of a job offer
• Termination of employment and other criminal and/or civil remedies, if fraud is discovered

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