Sr. Software Engineer - ServiceNow - Telecommute

Combine two of the fastest-growing fields on the planet with culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that’s improving the lives of millions. Here, innovation isn’t about another gadget, it’s about making health care data available wherever and whenever people need it, safely and reliable. There’s no room for error. Join us and start doing your life’s best work. (sm)Enterprise Work Delivery is a ServiceNow instance for work management, workforce optimization (tracking productivity data), and service center capabilities (frontline agent support) through integration with home-grown and vendor systems. The goal of the Enterprise Work Router is to improve productivity and operational efficiency for UnitedHealthcare. You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.Primary Responsibilities: Develop software that meets user story acceptance criteria Follow good practice and good craftsmanship in code and configurations Be able to explain how a given piece of code or a configuration works, and why Innovate for user experience Thoughtfully apply automation to improve user efficiency Support business partners in development and maintenance of system Support production users through monitoring and working incident tickets Attend daily standups to keep others informed of your progress and to collaborate with fellow team members Ensure system is securely developed for reusability and resiliency Ensure code and configuration support enterprise scalability Collaborate with architects and engineers to execute system integrations Review API documentation to understand how to develop integrations with given APIs or systems You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:Undergraduate degree or equivalent experience3+ years of ServiceNow development experienceExcellent problem-solving skills, especially initiative, adaptability and lateral thinkingExperience with troubleshooting issues in a live IT environmentAbility to quickly learn a new topic and be able to explain that topic to others Familiarity with common coding and database concepts, including tables, columns, records, queries, keyed arrays, software design, unit vs. system test, instanced objects, client/server and SCRUMExcellent communication skills, especially being complete, precise, and succinct in software design, software test and code commentingPreferred Qualifications:Any programming experience in addition to ServiceNowExtensive experience with scripting in ServiceNowSolid grasp of CSM, Service Portal, Service Catalog, Workflows and REST APIsUnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.Colorado Residents Only: The salary range for Colorado residents is $79,700 to $142,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.For more information on our Internal Job Posting Policy, click here.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Job Keywords: Eden Prairie, MN, Minnesota, Telecommute, Telecommuter, Telecommuting, Work from home, Work at home, Remote, ServiceNow, SNowBrand: Optum TechnologyJob ID: 2003730Employment Type: Full-timeJob Area: Technology