Program Associate - Education and Special Education Programs

Overview

The Program Associate is responsible for providing overall administrative support to the Education and Special Education Programs.

Responsibilities

Responsibilities include, but are not limited to, the following:

• Works closely with the Program Chair, faculty, and the offices of Clinical Practice, Recruitment, Admissions, Registrar, Bursar, and Certification Officer to ensure that each degree or certificate candidate is supported to complete the degree program or certificate requirements.

• Assists Program Chair and program advisors in managing student cases (creating case overviews & providing next steps; following up each case to closure).

• Advises a caseload of candidates in the program, as determined by the Senior Director for Graduate Advisement. This includes performing all advising functions applicable to all advisors, attending all trainings and PD events for advisors, scheduling advisement/support appointments for candidates, and any other tasks assigned to advisors

• Assist the Chair and the Academic Affairs team with the procedures connected to early alerts and other aspects regarding student performance in courses, including probation letters, appeals, & academic integrity cases

• Coordinates paperwork and submission of documentation to the Registrar and other offices for any Incomplete Contracts, grade changes, course repeat forms, or grade appeals

• Organizes, maintains, updates programs’ digital file storage systems to track items connected to student academic performance and other student issues

• Prepares reports and adds data to the various academic trackers as needed

• Keeps current on the latest information from the New York State Department of Education that affects currently enrolled and graduating candidates

• Upholds the mission and values of Touro University and the Graduate School of Education

• Participate in cross-training for coverage of areas as needed

• Fulfills other duties as assigned

Qualifications

Education/Experience

• Bachelors Degree required

• Masters Degree and experience in P-12 education strongly preferred

Knowledge/Skills/Abilities

• Strong interpersonal skills

• Strong communication skills, writing and speaking

• Well organized, able to prioritize tasks

• Data and technology literate

Technology Skills

• Proficiency in Microsoft Office Suite including Word, Excel, Outlook, OneDrive

• Proficiency in DocuSign

• Proficiency in Qualtrics or Microsoft forms

• Proficiency in Banner or similar database management software

• Proficiency in Canvas

• Proficiency in cloud-computing services, including Google Drive and Box.com

• Experience using web-conferencing tools such as GoToMeeting, Zoom, Microsoft Teams, etc.

• Experience using Tableau preferred

Maximum Salary

USD $54,000.00/Yr.

Minimum Salary

USD $43,200.00/Yr.

Touro University offers a comprehensive benefits package for full-time employees which includes:

• Full range of Health Plans

• Medical Plans (choice of EPO, PPO, High Deductible HSA)

• Flexible Spending Accounts (FSA)

• Dental Plans (PPO & HMO) and Vision Plan

• Dependent Care and Transit Programs

• Life Insurance, AD&D and Voluntary Supplemental Life Insurance

• Short-term and Long-term disability programs

• Retirement Plan (403b) - matching contribution up to 5% for eligible/enrolled employees following one year of employment (may make own pre-tax contributions immediately following employment)

• Touro University Tuition Exemption Program for eligible employees, their spouse and dependent children

• Employee Assistance Program

• Early-Release Fridays (upon approval)

• Generous Paid Time Off

• Vacation, Sick Leave, Personal Leave & Floating Holiday

• Annual Holiday Schedule

All campuses of the Touro University unite to promote our core values of Respect, Integrity, and Ethics. As an international institution with diverse and talented faculty and staff, we value an inclusive learning experience where students and employees come first.

Touro University is an equal opportunity employer. Touro University treats all employees, job applicants, and students without unlawful consideration of race, ethnicity, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth or related medical condition), age, disability, medical condition, marital status, genetic information, sexual orientation, gender, gender identity, gender expression, military service or veteran status, citizenship status, or any other classification protected by applicable federal, state or local laws. We are committed to ensuring the fulfillment of this policy in all decisions, including but not limited to, recruitment, the administration of educational programs and activities, hiring, compensation, training and apprenticeship, placement, promotion, upgrading, demotion, downgrading, transfer, layoff, suspension, expulsion and termination, and all other terms and conditions of admission, matriculation, and employment.

Inquiries or complaints concerning the non-discrimination policies should be sent to Nicole Barnett, 202 West 43rd Street, 11th Floor, New York, New York, 10036, View email address on click.appcast.io View phone number on click.appcast.io) or, alternatively, to the Chief Compliance Officer at View email address on click.appcast.io and View phone number on click.appcast.io.

Job Locations US-NY-New York

ID 2026-13214

College TUNY - Graduate School of Education

Position Type Full-Time

Schedule Shift 9am - 5:30pm

Hours Per Week 36.5

Travel None

Category Academic/Program Support

FLSA Status Non-Exempt

Location : Country US