Residence Inn Chattanooga - Front Desk Agent

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

As a business travel hotel, our Chattanooga extended-stay hotel offers everything that busy travelers need for a productive stay. Our two-bedroom suites feature fully-equipped kitchens; guests can keep their refrigerator stocked during their stay, courtesy of our time-saving grocery shopping service. Complimentary Internet access throughout the hotel allows you to stay connected at all times, and a flat-screen TV and comfortable bedding in your suite will help guests relax after a busy day. Each morning we offer our delicious free breakfast. Our Chattanooga hotel with an indoor pool is perfect for guests traveling with their families. Our conference hotel offers business services including an on-site business center with printing and faxing capabilities, as well as 4,600 sq. ft. of meeting space. Located off I-75 and just minutes from shopping, guests will enjoy Hamilton Place Mall featuring 200 stores.