Contracts Audit and Compliance Manager (0931) - SFO - (163944)

Job Description

Job Description:\n\nCompany Description\n\nThis is a position-based test conducted in accordance with CSC Rule 111A. Learn more about the City’s hiring process here: Opening: Monday, November 2, 2026\nApplication Deadline: Interested applicants are encouraged to apply as soon as possible as this announcement may close at any time after 5:00 p.m. PST on Friday, November 13, 2026.\nCompensation: $161,382 - $205,972 annually\nRecruitment ID: PBT-0931-163944\n \nSan Francisco International Airport (SFO) is one of the most dynamic and consequential airports in the world, serving as the primary international gateway to Northern California and Silicon Valley. As an enterprise department of the City and County of San Francisco, SFO welcomes over 54 million guests annually and offers nonstop service to more than 140 destinations worldwide on 50+ airlines.\nSFO is far more than a transportation hub. It is a recognized leader in environmental sustainability, equity, arts and culture, and forward-thinking infrastructure. With approximately 1,900 City employees and a broader community of more than 25,000 workers across airlines, concessionaires, and partners, SFO generates significant economic vitality across the Bay Area region.\nOur mission is to deliver an airport experience where people and our planet come first. Our core values of Safety and Security, Teamwork, Excellence, Care, and Equity guide everything we do as we build a supportive, purpose-driven workplace where all employees can thrive.\nSFO is proud to be an equal opportunity employer committed to a diverse, equitable, and inclusive workplace. We welcome candidates of all backgrounds, identities, and lived experiences. Applicants are considered regardless of race, sex, age, religion, color, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity or expression, military and veteran status, or other protected category under applicable law.\nLearn more about careers at SFO at flysfo.com, and follow us on Facebook, Instagram, YouTube, LinkedIn, Bluesky and Threads.\n Job Description\n\nIn consultation with the Director of Procurement Services, the Contracts Audit and Compliance Manager plans, directs, and oversees contract audit and compliance functions to ensure compliance with legal regulations, internal policies, and contractual obligations. They assess contract performance and fulfillment, identify compliance risks, prepare the organization for external audits, and plans and performs internal audits of contract agreements and/or contract procurement processes.\nActing as a bridge between legal, finance, and operational teams, they help prevent financial loss, mitigate contractual risk, and ensure obligations, reporting requirements, and delivery timelines are consistently met. They establish audit and compliance standards, assess organizational structure, determine staffing and resource needs, and identify future requirements to support effective contract oversight.\nAs a team member of SFO, you will embrace SFO’s core values and SFO’s Racial Equity Action Plan.\nYou are excited about this position because you will:\n\n Provide strategic leadership for the Audit and Compliance function by establishing goals, priorities, and long-term plans aligned with organizational objectives.\n Oversee audit and compliance operations, including resource allocation, audit priorities, risk assessments, and service delivery to ensure effective, accurate, and timely execution of departmental responsibilities.\n Develop, implement, and enforce procurement, contract compliance, and internal control policies and procedures, to ensure compliance with applicable laws, regulations, contractual obligations and organizational standards.\n Develop and implement risk-based contract audit strategies and annual audit plans, directing and conducting pre-award, post-award, and contract compliance audits to assess procurement integrity, pricing, performance, and compliance with contractual and regulatory requirements.\n Establish audit scope, objectives, methodologies, sampling approaches, and quality standards to ensure defensible, risk-based audit work.\n Monitor audit findings, compliance risks, and operational issues, and direct corrective actions and continuous improvement efforts.\n Direct the preparation of audit, compliance, and operational reports, including analysis of findings, trends, and control effectiveness for executive management review.\n Collaborate with and serve as liaison to internal and external stakeholders, including procurement, legal, finance, executive leadership, governmental agencies, policymakers, County and City staff, and other partners, to strengthen governance, risk management, and compliance frameworks.\n Facilitate resolution of complex audit and compliance issues within the team by clarifying requirements, removing barriers, and supporting staff in addressing technical, procedural, and workflow challenges.\n Lead, mentor, and develop staff through performance management, performance reviews, feedback, and professional development to enhance employee capability, address performance gaps, and promote accountability.\n Manage their section’s budget, ensuring alignment with organizational priorities and risk frameworks, monitoring expenditures, and providing early identification of cost variances with recommended mitigation strategies.\n Perform other functions outlined in the 0931 Manager III.\n\n Qualifications\n\nMINIMUM QUALIFICATIONS:\nEducation: Possession of a baccalaureate degree from an accredited college or university.\nAND\nExperience: Six (6) years of recent, verifiable progressive professional experience in audits and compliance, including conducting audits and investigations across a variety of programs, functions, and processes to assess efficiency, effectiveness, economy, and legal compliance, of which three (3) years must include supervising and coaching professional-level staff.\nEducation Substitution: Qualifying experience as described above may be substituted for the education requirement on a year-for-year basis for up to two (2) years. (One year of work experience is equal to 30 semester or 45 quarter units).\n \nOne-year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.\nNote: Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.\n \nDesirable Qualifications:\nThe stated desirable qualifications may be considered at the end of the selection process when candidates are referred to for hiring:\n\n Experience with professional service and/or construction service contracts.\n Experience in developing contract audit and compliance plans.\n Experience leading and guiding cross-functional teams on the topic of audit and compliance.\n Experience in developing trainings and presenting to groups of 10 or more.\n Experience in working with a large, diverse workforce.\n Passionate about procurement reform.\n Experience providing excellent customer service and implementing solutions to complex problems.\n Experience in creating technical/business templates, documents and reports.\n Experience communicating with subject matter experts.\n\n \nVerification\nApplicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications. \nNote: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.\nAll work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.\nResumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.\n \nSelection Procedures\nAfter application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:\n \nSupplemental Questionnaire Examination ( Weight: 100%)\n Candidates who meet the minimum qualifications will be invited to take a Supplemental Questionnaire Examination (Behavioral Consistency Questionnaire). The Supplemental Questionnaire is designed to measure the knowledge, skills and abilities required for this position. All candidates’ responses to the Supplemental Questionnaire are subject to verification. All relevant experience, education and/or training must be included in the responses in order to be reviewed in the rating process.\nA passing score on the Supplemental Questionnaire must be achieved in order to be placed/ranked on the eligible list. Candidates will be placed on the eligible list in rank order according to their final score.\nNote: Only those applicants meeting the minimum qualifications will be notified of the exact date, time and/or place for the examinations. Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.\n \nTransportation Security Administration (TSA) Security Clearance:\n Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.\n \n\nAdditional Information\n\nEligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.\nThe duration of the eligible list resulting from this examination process will be six (6) months and may be extended with the approval of the Human Resources Director.\nTo find Departments which use this classification, please see Position Counts by Job Codes and Departments..\nCertification: The certification rule for the eligible list resulting from this examination will be Rule of the List. The hiring department may administer additional position-specific selection procedures prior to making final hiring decisions.\nTerms of Announcement and Appeal Rights:\n Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.\nAdditional Information Regarding Employment with the City and County of San Francisco:\n\n Information About the Hiring Process\n Conviction History\n Employee Benefits Overview \n Equal Employment Opportunity \n Disaster Service Worker\n ADA Accommodation\n Veterans Preference\n Seniority Credit in Promotional Exams\n Right to Work\n Copies of Application Documents\n Diversity Statement\n\n \nHOW TO APPLY\nApplications for City and County of San Francisco jobs are only accepted through an online process. Visit and begin the application process.\n• Select the “I’m Interested” button and follow instructions on the screen\nApplicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up to date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).\nApplicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.\nIf you have any questions regarding this recruitment or application process, please contact exam analyst Sandra Aguayo at View email address on ziprecruiter.com. \nRecruitment ID: RTF0163943-01157190\n\nThe City and County of San Francisco encourages women, minoriti