Experienced Server

Join The Eli's Restaurant Group FamilyOur restaurants are recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth.Eli's Servers are the representative of the restaurant to guests. Servers are responsible for guiding guests through the Eli's experience. Eli's Servers are expected to give service that is knowledgeable, approachable, efficient, energetic, and thoughtful while upholding company standards and values in a busy, fast paced environment.Essential FunctionsOversee and guide guest's complete dining and restaurant experienceProvide knowledgeable, approachable, efficient, energetic, and thoughtful service at all timesFull knowledge of food and beverage menu items including the major components of a dish/drink; this may include ingredients and their source, simple descriptions of unfamiliar ingredients, preparation, and/or execution of correct food and beverage serviceAdhere to all company service standards and protocolsConfident and correct use of POS system for order entry and payment processingEnsure food and beverage arrive to guests quickly and correctly; and confirming guest satisfactionMaintain a sanitary environment for incoming and outgoing guests including but not limited to sanitizing tables and chairs and sanitizing bathrooms between guest use.Ensure proper table maintenance, including water service, pre-bussing, etc.Help to set up and break down tables, chairs, plants, and canopy for patio serviceLabel and package to go items pertaining to pre-order takeoutEnsure guests are charged correctly and receive proof of payment in a timely mannerCommunicate respectfully with chefs (and kitchen team) as necessarySupport team members in the completion of their duties to ensure satisfaction of all guests before, during, and after serviceEngage management for any guest issue or complaintAssist in maintaining the cleanliness of service tools and service areasStocking and preparing service related items, setting server stations and the likeAdhere to grooming and dress code standardsRequirementsMinimum 2 years serving, expeditor, and runner experience in a high volume environmentStrong food and beverage knowledge and a passion for the service industryExcellent communication, interpersonal skills, and a collaborative attitudeMust possess exceptional work ethic, strong attention to detail, strong multi-tasking & organizational skills, and a collaborative attitudeReceptive to constructive criticism and performance feedbackAbility to demonstrate quick thinking and adaptability in a constantly changing environmentBeer and wine knowledge preferredPhysical DemandsThe physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.The duties of this position may change from time to time. Eli's reserves the right to add or delete duties and responsibilities at the discretion of Eli's or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.