Technical Product Support Specialist

Overview This range is provided by Action Technology. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $100,000.00/yr - $150,000.00/yr Direct message the job poster from Action Technology Position : Vice President of Recruitment at Action Technology a Division of Action Staffing Group/Top Technical Recruiter This is a full time position Must have experience programming in Java and/or Python Must have experience working for a start up! Company Description Our client revolutionizes regulatory compliance for financial advisors and institutions with its AI-powered monitoring and archiving solution. Their all-in-one platform simplifies compliance with seamless archiving capabilities for communication channels such as iMessage and WhatsApp, integrating effortlessly across social media, chat platforms, email, and text messages. By reducing false positive flags by 98%, our client streamlines workflows and improves accuracy, saving compliance professionals valuable time. Built on a robust infrastructure, their platform ensures data integrity and security, meeting critical compliance needs and protecting sensitive communications. What You’ll Do Manage and track multiple ongoing engineering projects Join customer support calls and quickly remedy any issues Translate business needs into clear requirements and Jira tickets Interface with senior developers, product, and client success teams Optionally contribute to technical discussions and light code reviews What You Bring 5–7 years in technical support engineering Strong communication, prioritization, and self-management skills Experience with both on and offshore development teams Technical fluency (Java, Golang, Python, APIs, git, SDLC) Experience with Jira, GitHub, Slack/Teams, Confluence, or similar apps Bonus: experience in compliance, fintech, or regulated industries Seniority level Associate Employment type Full-time Job function Information Technology Industries Software Development Get notified when a new job is posted. #J-18808-Ljbffr