Seasonal Key Holder

We are seeking Seasonal Key Holders for the holiday season. Employment is from November 1 to January 11 2027.

About Topdrawer

We make objects for people who are curious about the world.
We make fountain pens notebooks watercolors leather goods house shoes sunglasses and other tools that help people think create travel and live with greater attention.

We believe the most important moments rarely begin with certainty. They begin with a question a blank page a wrong turn or a thought not yet fully formed.

To be lost is not always a problem to solve. It is often where discovery begins. We make tools for those moments.

A pen to discover what you think. Paper to give shape to an idea. Watercolors to slow down and see more carefully. Objects to carry through the world. House shoes that mark the transition from the outside world to the sanctuary of home.

As a Japanese company many of these rituals are inspired by Japanese life where simple acts are elevated through repetition attention and care.

Designed between Boston and Tokyo our products are developed with exceptional makers craftspeople and industrial designers around the world. We seek lasting materials enduring construction and timeless utilitynot because objects are meant to be admired but because they are meant to be used.

Our shops are found in some of the worlds great creative neighborhoods. More than stores they are places to discover tools exchange ideas attend workshops and spend time with others who share a love of making writing drawing and thoughtful living.

The best tools earn their place quietly and become more valuable with time.

Seasonal Key Holder Role Overview

As a Seasonal Key Holder at Topdrawer you are a frontline leader who helps bring our brand to life during the busiest and most exciting time of the year. From November through mid-January you will support exceptional customer experiences maintain visual standards and ensure smooth day-to-day store operations during the holiday season. You will take ownership of opening and closing responsibilities support the team through peak traffic and create a welcoming environment that reflects the spirit of Topdrawer.

This is an ideal opportunity for someone passionate about creativity and customer service who thrives in a fast-paced team-oriented environment.

Please note: Seasonal employees must be available to work throughout the duration of the holiday season (November mid-January). Requests for time off during this period cannot be accommodated.

Key Responsibilities

Customer Experience & Community

• Deliver a warm personalized customer experience during peak holiday shopping periods

• Share product knowledge and storytelling to inspire thoughtful intentional purchases

• Support the team in building lasting connections with new and returning customers

Team Support & Leadership

• Lead by example on the sales floor modeling service standards and energy

• Assist with onboarding seasonal associates and mentoring team members

• Foster a supportive collaborative environment during high-volume days

Store Operations & Merchandising

• Perform opening and closing responsibilities with accuracy and reliability

• Assist with holiday inventory receiving stocking and floor replenishment

• Maintain visual standards that showcase Topdrawers curated assortment

Sales & Business Support

• Contribute to daily sales goals conversion and AOV

• Help ensure store cleanliness presentation and readiness at all times

• Stay up-to-date on product knowledge and promotions

You Are

• An experienced retail associate or key holder (2 years preferred)

• Reliable and committed to working through the full holiday season

• Warm dependable and energized by building customer relationships

• Detail-oriented adaptable and able to multitask in a fast-paced environment

• Passionate about creativity design and intentional living

Why Join Topdrawer for the Holidays

• Gain leadership and retail experience with a growing luxury brand

• Work alongside a passionate creative team during the most festive season of the year

• Generous Employee Discount on our beautifully designed tools for living traveling and creating

Compensation & Seasonal Details

• Seasonal part-time hourly role

• Monthly Sales Commission Opportunities

• Employment runs from November 1 2026 January 11 2027

• No time-off requests will be approved during this period

Additional Information

Topdrawer is an Equal Opportunity Employer and is proud to promote equal opportunity for all applicants without regard to race color religion sex sexual orientation national origin age disability military status or any other applicable legally protected characteristic.

Physical Requirements: This role may require standing for extended periods and regularly lifting or moving items up to 50 lbs. Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions. If you need a reasonable accommodation during the application or hiring process please contact

Topdrawer will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

Applicants must be legally authorized to work in the United States. Topdrawer does not provide visa sponsorship for this position.