Leasing Professional - Knoxville, TN

Job Description

Job Description

Forty2 LLC is seeking an enthusiastic, polished, and results driven Leasing Professional to join our boutique property management team. This is an exciting opportunity for a service minded professional who enjoys building authentic relationships, creating exceptional first impressions, and helping prospective residents find a place they'll love to call home.

At Forty2, we believe exceptional communities begin with exceptional people. Our team is collaborative, energetic, detail-oriented, and committed to delivering an elevated experience for every prospect and resident.

Why Join Forty2?

Be part of a high-caliber team. We take pride in bringing together talented professionals who are passionate about great service, strong relationships, and meaningful results.

Make an impact every day. As a Leasing Professional, you'll play an essential role in shaping the experience of prospective and current residents from the first inquiry and property tour to move-in and beyond.

Grow in a boutique environment. Your ideas, initiative, and relationships matter here. You'll have the opportunity to contribute to marketing, resident engagement, leasing success, and the overall performance of the community.

Enjoy competitive compensation and benefits. We value the contributions of our team and offer a compensation and benefits package designed to recognize your talent, commitment, and performance.

About the Role:

As a Leasing Professional, you will be a key ambassador for the community and often the first point of contact for prospective residents. You'll support leasing, marketing, and resident-service activities while helping create a seamless, welcoming experience from the first inquiry through move-in and beyond.

What You'll Do:

• Welcome prospective residents and deliver engaging, informative property tours.
• Present available apartment homes with confidence, clearly communicating features, amenities, and community benefits.
• Respond promptly and professionally to leasing inquiries by phone, email, online platforms, and in person.
• Follow up consistently with prospective residents and guide applicants through the application, screening, documentation, and move-in process.
• Prepare lease agreements and related documents accurately and in accordance with company policies and applicable legal requirements.
• Deliver responsive, thoughtful customer service to both prospective and current residents.
• Address resident questions, concerns, and maintenance requests with professionalism, urgency, and follow-through.
• Build positive resident relationships that support satisfaction, renewals, and retention.
• Maintain complete and accurate records for prospect traffic, leasing activity, applications, and resident interactions.
• Assist with rent collections and communicate community policies clearly and professionally.
• Support marketing and outreach efforts, including social media, online listings, local outreach, and resident events.
• Review online advertising regularly to help ensure listings remain accurate, current, and compelling.

Qualifications:

• High school diploma or equivalent.
• One to two years of experience in leasing, sales, hospitality, retail, or customer service; property management or real estate experience is a plus.
• A warm, confident communication style and a natural ability to connect with people.
• Strong organization, follow-through, attention to detail, and comfort managing multiple priorities.
• A proactive, solutions-oriented approach to customer service and resident relations.
• Proficiency with property management software and standard office technology, or the ability to learn quickly.
• A polished, professional demeanor and commitment to representing Forty2 with integrity.

Forty2 LLC is an equal opportunity employer.