Physical Security Technology Manager - Dallas Regional Office (Hybrid)

Description

Dominium is helping tackle the affordable housing crisis - and we're looking for motivated candidates to join our team and advance our mission. With offices in Atlanta, Dallas, Phoenix and Minneapolis, Dominium is one of the nation's most respected and innovative affordable housing development and management companies. We create quality, affordable homes and engage with our residents to foster a strong sense of community and connection.

Join us in making a difference in people's lives every day at a company where you can challenge yourself to develop both personally and professionally.

POSITION SUMMARY:

The Physical Security Technology Manager is responsible for administering and optimizing enterprise security technology platforms, including Johnson Controls ExacqVision CCTV systems, Salto Systems electronic access control, and Tyco Kantech callboxes. This role serves as the subject matter expert (SME) for these systems, ensuring reliable performance, configuration standards, and lifecycle management across multiple locations. The position provides technical guidance to project teams, vendors, and operational stakeholders on system design, installation standards, and best practices while supporting IT and security teams with troubleshooting, incident response, and continuous system improvements.

ESSENTIAL FUNCTIONS :

1. Administers and maintains enterprise security technology platforms, including Johnson Controls ExacqVision CCTV systems, Salto Systems electronic access control, and Tyco Kantech callbox technologies, ensuring system reliability and integrity.
2. Serves as the primary subject matter expert (SME) for CCTV, access control, and callbox technologies, providing technical expertise, troubleshooting support, and best-practice guidance.
3. Establishes and maintains system configuration standards to ensure consistent deployment, performance, and security across all locations.
4. Provides technical guidance to project managers, integrators, and operational teams on system design, hardware specifications, approved configurations, and installation procedures.
5. Partners with executive, regional, and site stakeholders to ensure security technology solutions align with organizational standards, operational needs, and compliance requirements.
6. Collaborates with vendors and technology integrators to support system implementations, maintain platform performance, and ensure alignment with established standards and the future technology roadmap.
7. Supports IT and Security Operations Center (SOC) teams in understanding, operating, and optimizing security technology platforms.
8. Assists with troubleshooting and resolving system issues, including providing escalation support for complex or high-impact incidents.
9. Maintains and updates security technology documentation, including system standards, procedures, configuration guidelines, and training materials.
10. Participates in system lifecycle management activities, including upgrades, enhancements, integrations, and technology refresh initiatives.
11. Supports security technology improvement initiatives, including compliance reviews, system audits, and evaluation of new or emerging technologies.
12. Other duties as assigned by manager.

QUALIFICATIONS :

• Associate's degree in Information Technology, Security, or a related field, or an equivalent combination of education and experience.
• CPTED certification preferred.
• Three to five years of experience administering Johnson Controls ExacqVision, including system configuration, operation, maintenance, and troubleshooting.
• Three to five years of hands-on experience installing, configuring, and troubleshooting electronic access control systems, including Salto Systems and Tyco Kantech hardware such as readers, locks, panels, callboxes, and cabling.
• Experience supporting security operations across multiple, geographically dispersed locations.
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Excellent communication and interpersonal skills, with the ability to interact effectively with both technical and non-technical stakeholders.
• Experience with Salto Systems, Tyco Kantech, or comparable enterprise access control systems.

About Us: Dominium is a purpose-driven leader in affordable housing. We operate in approximately 20 states, supported by a team of over 1,300 dedicated employees. For more than 50 years, we have delivered excellence in the development and management of affordable housing communities across the United States. Dominium's values - EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset and Execution - guide us in fulfilling our Purpose: to provide quality, affordable housing that builds Enduring Value for our residents, employees, communities and financial partners. We believe housing provides dignity, and our work has a positive, lasting impact on the lives of individuals and families - often for generations. Our properties last for decades, leaving a lasting impact in the communities where they are located.

We offer a competitive salary, an incentive bonus program, training and development programs, career growth and community volunteer and outreach programs. We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance. We also offer Medical, Dental and Vision coverage, with optional Health Savings Accounts, as well as Medical and Dependent Care Flexible Spending Accounts. We offer Voluntary Benefits (Accident, Critical Illness, Whole Life) and an Employee Assistance Program. Additionally, you have access to a 401(K) plan, Health and Financial Wellness Programs, Paid Time Off including Paid Holidays and Floating Holidays, Paid Parental Leave, Education Reimbursement, Employee Recognition and the Dominium Employee Emergency Fund.

Dominium is committed to providing equal employment opportunities to qualified applicants and employees. Dominium prohibits employment discrimination on race, color, creed, religion, national origin, citizenship, sex (including sexual orientation and gender identity), pregnancy, marital status, familial status, status with regard to public assistance, disability, membership or activity in local commission, veteran status, military status, age, genetic information, union membership, use of lawful consumable products, or any other category protected by applicable state or federal law.