Guest Experience Lead (GEL)
McDonald's
Overview This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, and the franchisee is the sole employer responsible for employment matters at the restaurant (hiring, firing, discipline, supervision, staffing and scheduling). McDonald’s USA will not participate in employment decisions or receive an employment application. Description: McDonald's Works for Me. I’m going places. I want to have fun, I like to be challenged, and I need a schedule that works for me. The Job for Me – Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. The Team for Me – Our people want to say YES — to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You’ll fit right in. The Place for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills. We are committed to being America’s best first job. Let’s talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald’s Video: YouTube link not included in this refined description. Responsibilities Greeting guests and communicating with them while ordering Offering help with using the ordering kiosks Offering assistance to those in need of some extra hands Checking with guests after they have their food to ensure satisfaction or offer further assistance Handling any concerns Communicating with the restaurant team to provide feedback and recommendations All you’ll need is an outstanding attitude, willingness to learn and grow, and the capability to excel in a fast-paced, team environment. We’ll teach you the rest. We offer great pay, tremendous benefits and a chance to grow—sound good? You must be 16 years of age or older to work as a Guest Experience Leader at a corporate owned and operated McDonald’s restaurant. Additional Information A job as a Guest Experience Leader at a McDonald’s Corporate owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include: Competitive pay Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language This posting contains information about working in a McDonald’s restaurant but is not a complete job description. Tasks may vary daily, and essential functions are not exhaustively listed. Application acknowledgement : By applying to this position, you understand you are applying to a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is the sole employer for employment matters and will handle decisions including hiring, firing, discipline, supervision, staffing and scheduling. Information provided will be shared with the franchisee organization to process and evaluate your application. McDonald’s USA will not receive a copy of your application and will have no involvement in employment decisions. You may need to contact the franchise organization for information about its privacy practices. Requisition ID: PDXMCDEC976DA-3FA6-4ACF-8DEC-DE545A5D29FE_12959 Equal Employment Opportunity McDonald’s Corporation and McDonald’s USA, LLC are committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally protected basis. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and/or state/local laws. For accommodation requests, contact View email address on click.appcast.io. COVID-19 safety: We are taking steps to keep our restaurants safe and prioritize health. For more information on health and safety initiatives, please refer to McDonald’s communications. McDonald’s and its franchisees are always looking for top candidates and encourage you to apply online. For corporate roles, proceed to the online application or contact View email address on click.appcast.io if you have already applied. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. Thank you for your continued trust in the Golden Arches. #J-18808-Ljbffr McDonald's
- ...McDonald's - 12609 Lexington Street - Responsibilities: Greet guests and communicate with them while ordering; Offer help with using the ordering kiosks; Offer assistance to those in need of extra hands; Check with guests after they have their food to ensure satisfaction...Suggested
McDonald's
Manor, TX3 days ago - ...Austin, Texas is seeking a dedicated Floor Leader to enhance guest experiences and drive employee satisfaction. In this role, you will oversee... ...-house operations, ensuring exceptional guest service while leading the concierge team. Applicants should demonstrate leadership...SuggestedFlexible hours
- An independent restaurant franchise in Austin, Texas, is seeking a Guest Experience Leader. The role involves greeting guests, assisting with orders, and ensuring customer satisfaction. Applicants must be at least 16 years old. Great pay, benefits, and opportunities for...Suggested
- ...Manager for Carpenters Hall in Austin, Texas. The role focuses on executing the Beverage Program vision, leading the bar team, and ensuring high standards for guest experience. Required qualifications include a high school diploma or GED, 3-5 years of experience in food and...Suggested
- ...ideal candidate will have over 8 years of experience in an upscale environment and a proven track record in team leadership and guest engagement. This role demands strong communication... ...excellence, welcoming those who want to lead a dedicated team to fulfill exceptional...SuggestedFlexible hours
- ...is looking for an exceptional Restaurant General Manager to lead Alteño, a signature restaurant associated with culinary excellence... ...will oversee operations, nurture team dynamics, and enhance guest experiences in an upscale environment. With a minimum of 8 years in the...
- A dynamic restaurant team in Austin, TX is looking for a Guest Satisfaction Lead. This role involves overseeing guest experiences, managing food preparation, and fostering a positive work environment. Key responsibilities include strategic organization of operations, managing...Flexible hours
- A luxury hotel brand in Austin is seeking a Guest Relations Manager to lead and inspire the service team. The role involves personalizing guest experiences, communicating vital information to operational departments, and handling guest feedback. Ideal candidates have at...
- A leading hospitality company in Austin is seeking an experienced F&B Outlet Manager for... ...must have 3-5 years of relevant management experience and be skilled in building great teams.... ...hours and a commitment to excellence in guest service. #J-18808-Ljbffr Omni Hotels &...Flexible hours
- A family entertainment center in Austin is seeking a part-time Shift Manager to ensure excellent guest experiences during children's birthday parties. The ideal candidate should have leadership skills and be available to work weekends. Responsibilities include assisting...Part timeShift workWeekend work
- ...performance while upholding safety standards. With a culinary degree preferred, the ideal candidate will have 2+ years of kitchen experience, refined communication skills, and a passion for teamwork. The position includes a range of benefits and opportunities for...
- ...Austin, Texas, is seeking a Restaurant Manager with 3-5 years of experience in restaurant management. The role requires outstanding... ...required. This position offers an opportunity to create a memorable dining experience for guests. #J-18808-Ljbffr Tandem Hospitality GroupNight shiftWeekend work
- ...operations, managing and training staff, and ensuring high standards of guest satisfaction. Responsibilities include planning daily... ...work environment. The ideal candidate possesses prior managerial experience, excellent organizational skills, and the ability to manage...
- ...is seeking a Front Office Supervisor to lead and manage the Front Office team. The role... ...developing and coaching associates, managing guest registration processes, and responding to... ...relationship skills, with previous hotel experience preferred. Flexible availability for...Flexible hoursShift workNight shiftWeekend work
- ...dedicated Service Manager to create a luxurious Latin American environment for team members and guests. The ideal candidate will have 2-3 years of high-volume restaurant experience and should be bilingual in Spanish/English. Responsibilities include training staff,...
- A local BBQ joint in Austin, Texas is looking for a BBQ Restaurant Manager to drive guest experiences and lead a passionate team. Responsibilities include ensuring excellent food service, managing a positive work environment, and handling financial performance. Ideal candidates...Local area
- ...operations, ensuring staffing efficiency, and delivering professional guest service. The ideal candidate will have strong leadership,... ...skills, along with a minimum of one year supervisory experience. Benefits include paid time off, insurance, and opportunities for...
- ...Austin, TX. The ideal candidate will have 1-2 years of medical spa experience, strong leadership skills, and a passion for customer service.... ...include managing daily operations, ensuring high-quality guest experiences, and driving sales performance. The position offers...
- ...independent fast-food restaurant in Austin, Texas, is seeking a Shift Manager to oversee crew schedules and ensure high-level guest experiences. The candidate should have a passion for serving others, effective communication skills, and the ability to manage a team in a...Shift work
- ...Responsibilities include managing and training staff, ensuring operational standards, and handling guest complaints. Candidates must have at least 2 years of restaurant management experience, preferably in quick-service restaurants. Flexibility for a 5-day work week with...
- Hyatt Hotels Corporation is seeking a Front Office Supervisor in Austin, Texas. In this role, you'll lead a team, ensuring excellent guest experiences through effective communication and leadership. Responsibilities include supporting senior leadership, managing operations...Night shiftWeekend work
- A local restaurant in Austin is looking for a Guest Satisfaction Lead to enhance customer experiences and manage daily operations. This entry-level management position requires strong communication and multitasking skills, as well as a current Food Handler certificate....Local areaFlexible hours
- Ontario Trillium Foundation is seeking a Lead Bartender for Lefty’s at ARRIVE Austin. The ideal candidate will create crafted drinks while ensuring an exceptional guest experience. Key responsibilities include preparing beverages, mixing drinks, and communicating with...
- A national restaurant group is seeking a passionate Restaurant Manager in Austin, TX, to oversee operations and enhance guest experiences. The role requires 2+ years of management experience in a high-volume environment, effective team training, and a commitment to food...
- A leading luxury hotel brand in Austin is seeking a Guest Experience Manager to enhance guest satisfaction and service quality. You will lead a team focused on exceptional guest interactions, contacting guests prior to arrival to personalize their stay, and coordinating...
- A leading hospitality company in Austin, Texas seeks an energetic Service Manager to enhance guest experiences and manage a vibrant team. The ideal candidate must have prior supervisory experience within the restaurant sector, be certified in Texas Alcoholic Beverage,...
- ...Colton House Hotel in Austin, Texas. This role involves strategic leadership and operational oversight to ensure exceptional guest experiences and strong financial performance. Candidates should have at least five years of progressive experience in hotel management, demonstrate...
- ...Associate in Austin, Texas, dedicated to providing outstanding guest service. The role involves assisting guests in meeting their video... ...strong communication skills, and preferably retail management experience. Opportunities for bonuses, health benefits, and participation...Full time
- Join ClearWater Express Wash in Austin, Texas, as a leader driving guest satisfaction and operational excellence. In this role, you will ensure each car wash delivers an exceptional experience while motivating your team. The ideal candidate has at least 3 years of leadership...
- ...Austin Airport in Austin, Texas. This role involves leading the Front Office team, enhancing guest satisfaction, and ensuring the highest service standards... ...ideal candidate should have 1-2 years of management experience in a high-volume environment and be skilled at...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Experience Lead (GEL). Be the first to apply!
