Guest Experience Lead (GEL)

Overview This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, and the franchisee is the sole employer responsible for employment matters at the restaurant (hiring, firing, discipline, supervision, staffing and scheduling). McDonald’s USA will not participate in employment decisions or receive an employment application. Description: McDonald's Works for Me. I’m going places. I want to have fun, I like to be challenged, and I need a schedule that works for me. The Job for Me – Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. The Team for Me – Our people want to say YES — to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You’ll fit right in. The Place for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills. We are committed to being America’s best first job. Let’s talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald’s Video: YouTube link not included in this refined description. Responsibilities Greeting guests and communicating with them while ordering Offering help with using the ordering kiosks Offering assistance to those in need of some extra hands Checking with guests after they have their food to ensure satisfaction or offer further assistance Handling any concerns Communicating with the restaurant team to provide feedback and recommendations All you’ll need is an outstanding attitude, willingness to learn and grow, and the capability to excel in a fast-paced, team environment. We’ll teach you the rest. We offer great pay, tremendous benefits and a chance to grow—sound good? You must be 16 years of age or older to work as a Guest Experience Leader at a corporate owned and operated McDonald’s restaurant. Additional Information A job as a Guest Experience Leader at a McDonald’s Corporate owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include: Competitive pay Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language This posting contains information about working in a McDonald’s restaurant but is not a complete job description. Tasks may vary daily, and essential functions are not exhaustively listed. Application acknowledgement : By applying to this position, you understand you are applying to a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is the sole employer for employment matters and will handle decisions including hiring, firing, discipline, supervision, staffing and scheduling. Information provided will be shared with the franchisee organization to process and evaluate your application. McDonald’s USA will not receive a copy of your application and will have no involvement in employment decisions. You may need to contact the franchise organization for information about its privacy practices. Requisition ID: PDXMCDEC976DA-3FA6-4ACF-8DEC-DE545A5D29FE_12959 Equal Employment Opportunity McDonald’s Corporation and McDonald’s USA, LLC are committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally protected basis. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and/or state/local laws. For accommodation requests, contact View email address on click.appcast.io. COVID-19 safety: We are taking steps to keep our restaurants safe and prioritize health. For more information on health and safety initiatives, please refer to McDonald’s communications. McDonald’s and its franchisees are always looking for top candidates and encourage you to apply online. For corporate roles, proceed to the online application or contact View email address on click.appcast.io if you have already applied. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. Thank you for your continued trust in the Golden Arches. #J-18808-Ljbffr McDonald's