Storage and Data Protection Subject Matter Expert (SME)

Job Description

Job Description

Vision IT is seeking an experienced Storage and Data Protection Subject Matter Expert (SME) to support mission-critical Department of Defense (DoD) enterprise infrastructure operations at Joint Base Pearl Harbor-Hickam (JBPHH), Hawaii . This onsite position supports large-scale virtualized, multi-tenant data centers and hybrid cloud environments throughout the Pacific Theater. The selected candidate will provide advanced engineering, administration, storage management, virtualization support, and data protection expertise across enterprise storage, compute, networking, and Virtual Desktop Infrastructure (VDI) platforms.

The ideal candidate has extensive experience supporting enterprise storage solutions, VMware virtualization technologies, SAN environments, Cisco UCS infrastructure, backup and recovery platforms, and secure DoD enterprise networks.

Primary Responsibilities

• Manage and maintain enterprise virtualized multi-tenant data centers supporting secure hybrid cloud environments.
• Administer enterprise storage platforms, virtualized storage, compute, networking, and Virtual Desktop Infrastructure (VDI) solutions.
• Develop and maintain operational procedures, documentation, and technical checklists supporting enterprise virtualization operations.
• Manage virtualization platforms including VMware vSphere, VMware Horizon, Microsoft Hyper-V, Citrix Xen, and associated management tools.
• Administer storage, networking, and server infrastructure supporting SIPRNet and other classified DoD environments.
• Configure systems in accordance with DoD and Air Force enterprise standards.
• Develop and execute testing, validation, and training plans supporting enterprise virtualization platforms.
• Support Cisco Unified Computing Systems (UCS), VMware vCenter, VMware Horizon View, and enterprise Storage Area Networks (SAN).
• Administer and maintain enterprise SAN solutions including EMC, NetApp, and other enterprise storage technologies.
• Support Hyper-Converged Infrastructure (HCI) technologies including Nutanix and VMware EVO platforms.
• Manage flash-based storage technologies including Tintri and Nimble Storage solutions.
• Provision and maintain enterprise virtual servers supporting Unified Communications, SharePoint, and enterprise applications.
• Perform Physical-to-Virtual (P2V) server migrations and virtual infrastructure deployments.
• Deploy and support Zero Client, Thin Client, Trusted Thin Client, and Multi-Level Thin Client technologies.
• Optimize virtual desktop environments across geographically dispersed locations with bandwidth and connectivity limitations.
• Provide Tier II/Tier III troubleshooting and customer support for enterprise virtualization, storage, and VDI environments.
• Coordinate virtualization initiatives with enterprise engineering teams, Network Control Centers (NCC), and local base personnel.
• Administer Teradici PCoIP infrastructure including endpoint management, firmware updates, and policy administration.
• Perform daily VDI health monitoring, infrastructure validation, performance analysis, and user experience optimization utilizing Stratusphere UX or similar enterprise monitoring tools.
• Install, configure, and administer Atlantis ILIO or equivalent server RAM-based storage acceleration technologies.
• Administer VMware vRealize Suite for enterprise monitoring, analytics, capacity management, and infrastructure optimization.
• Perform first-line troubleshooting and coordinate issue resolution with enterprise engineering organizations and local support personnel.
• Participate in infrastructure modernization efforts supporting enterprise virtualization and cloud migration initiatives.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (or equivalent combination of education and experience).
• Minimum of 8+ years of enterprise infrastructure, storage, virtualization, or systems engineering experience.
• Experience supporting Department of Defense (DoD) enterprise environments.
• Experience administering enterprise Storage Area Networks (SAN), virtualization, backup, and disaster recovery solutions.
• Strong experience supporting VMware enterprise technologies.
• Experience working in classified network environments including SIPRNet.
• Excellent troubleshooting, analytical, and communication skills.
• Ability to work onsite at Joint Base Pearl Harbor-Hickam.

Required Technical Experience

Candidates should possess experience implementing, managing, and configuring enterprise technologies including:

Enterprise Storage & Infrastructure

• NetApp E-Series
• EMC VNX Series
• EMC Symmetrix
• EMC RecoverPoint
• EMC Celerra
• EMC Connectrix
• Dell EMC Data Domain
• EMC Avamar
• SolidFire Storage
• Cisco UCS B-Series/C-Series
• Cisco UCS Fabric Interconnects
• Cisco MDS Storage Switches
• Quantum ADIC Tape Libraries
• HP BladeSystem
• Dell Enterprise Servers
• HP Enterprise Servers
• IBM AS/400

Virtualization & Cloud

• VMware vSphere
• VMware Horizon View
• VMware vCenter
• VMware vRealize Suite
• VMware ESXi
• Microsoft Hyper-V
• Citrix Xen
• Virtual Desktop Infrastructure (VDI)
• Thin Clients
• Zero Clients
• Physical-to-Virtual (P2V) migrations
• Hybrid Cloud architectures

Backup & Data Protection

• Dell EMC Avamar
• Data Domain
• Commvault Simpana
• EMC NetWorker
• EMC Replication Manager
• EMC TimeFinder

Enterprise Monitoring & Management

• Liquidware Stratusphere UX
• Atlantis ILIO
• Teradici PCoIP Management Console
• EMC Navisphere
• EMC Unisphere
• EMC ControlCenter
• Cisco Fabric Manager
• Cisco Device Manager
• Remedy Action Request System

Microsoft Technologies

• Windows Server
• Microsoft Active Directory
• Microsoft Exchange
• Microsoft Office
• SharePoint

Preferred Certifications

One or more of the following certifications is highly desired:

• Cisco Certified Internetwork Expert (CCIE) Data Center
• Cisco Certified Network Professional (CCNP) Data Center
• NetApp Certified Data Administrator (NCDA)
• VMware Certified Professional (VCP)
• VMware Advanced Professional (VCAP)
• Microsoft Certified: Azure Administrator (Preferred)

Preferred Experience

• Enterprise DoD Data Center Operations
• DISA STIG implementation
• RMF compliance
• Enterprise Backup and Disaster Recovery
• Storage Performance Optimization
• Multi-site enterprise replication
• Hybrid Cloud deployments
• Enterprise VDI environments
• Pacific Theater or global DoD infrastructure support

Why Vision IT?

At Vision IT, we lead with People First, ensuring our employees and customers thrive. We foster an environment of compassion, servant leadership, and operational excellence, enabling our teams to support mission-critical logistics with integrity and professionalism. If you are passionate about IT asset management, logistics, and ensuring operational success in a DoD environment, we want you on our team.

At Vision IT, we prioritize the health, well-being, and financial security of our employees with a comprehensive benefits package, including:

• 401(k) Plan : Company matching contributions to help you save for retirement.
• Dental & Vision Insurance : Coverage for dental care, eye exams, glasses, and contacts.
• Health Insurance : Comprehensive medical coverage.
• Paid Time Off (PTO) : Generous policy to maintain work-life balance.
• Disability Insurance : Short-term and long-term protection for financial stability.
• Life & AD&D Insurance : Coverage for life and accidental death/dismemberment.
• Supplemental Benefits : Voluntary benefits for critical illness, accident, and hospital care.

We are dedicated to supporting your health, well-being, and long-term financial goals.

Vision IT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Vision IT complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Vision IT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with Vision IT's employees' ability to perform their job duties may result in discipline up to and including discharge.