Program Director

Type of Requisition:
Regular

Clearance Level Must Currently Possess:
None

Clearance Level Must Be Able to Obtain:
None

Public Trust/Other Required:
MBI Full 5C (T3)

Job Family:
Program Delivery and Execution

Job Qualifications:

Skills:
Affordable Care Act (ACA), CMS, Program Management
Certifications:
None
Experience:
10 + years of related experience
US Citizenship Required:
No

Job Description:

We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that's important.

GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being rusted to deliver your best every day.

We think. We act. We deliver. There is no challenge we can't turn into opportunity. And our work depends on a Program Director joining our Premium Stabilization Program (PSP) team remotely to support the Centers for Medicare and Medicaid Services (CMS). Work visa sponsorship will not be provided for this role.

At GDIT, people are our differentiator. As the Program Director supporting CMS, you will be responsible for the overall performance, management, and success of the PSP program, supporting the Marketplace, Premium Stabilization, and No Surprises Act programs. This role requires extensive experience overseeing complex, multi-task, multi-stakeholder projects; deep familiarity with CMS programs; and strong administrative, fiscal, supervisory, and strategic leadership capabilities. The PSP Program Director operates within a cybersecurity-aware environment and coordinates effectively with CMS, subcontractors, and internal functional teams. In this role, a typical day will include:

• Assuming full responsibility for contract and program performance, including strategy, execution, and compliance.
• Directing and overseeing all program activities across multiple programs and teams, such as PMO, Security, Infrastructure, Help Desk, Data, and BA/Test teams.
• Leading multi-task, multi-discipline projects, ensuring resource alignment, timeline adherence, and quality delivery.
• Providing administrative and fiscal management oversight, ensuring responsible control of funds and resource utilization.
• Supervising technical and administrative personnel, including subordinate managers; assigning schedules; enforcing work standards; reviewing work discrepancies.
• Serving as primary liaison to CMS, maintaining proactive communication, coordination, and responsiveness.
• Negotiating tasks, clarifying requirements, and resolving issues with CMS, issuers, auditors, contractors, and subcontractors.
• Managing and monitoring subcontractor activities, ensuring work quality, alignment with standards, and adherence to timelines.
• Overseeing vendor management and collections operations, including financial data handling, billing, payment tracking, outreach, and compliance coordination with systems such as HIGLAS, Pay.gov, EPS, MIDAS, and OPERA.
• Operating within a cybersecurity-compliant, FedRAMP-certified environment involving Salesforce, AWS, Bulk API processes, secure data exchanges, and multiple external integrations (CMS Portal, HIOS, MATS, HIGLAS, EPS, MIDAS, Opera).
• Maintaining comprehensive program documentation; oversee development of user training, communications, webinars, and outreach materials.
• Supporting operational metrics reporting, help desk analytics, and continuous improvement.

• Expanding program integrity and analytical sophistication by strengthening data-driven capabilities (including areas such as enhanced FWA detection) to proactively identify risks and improve overall program performance.
• Advancing operational maturity through streamlined processes, automation, and scalable frameworks that increase efficiency, consistency, and adaptability across all PSP functions.
• Deepen strategic partnership with CMS and key stakeholders by anticipating emerging needs, proposing forward-looking improvements, and elevating communication and responsiveness to enhance mission impact.
• Serve as a strategic advisor to Consumer Related Insurance Strategic Programs (CRISP) division and CMS Sector leadership, synthesizing policy developments, industry trends, and competitive intelligence to inform long-range planning and strategic positioning.
• Provide strategic support across the CRISP division, ensuring alignment between program-level initiatives and the broader CMS Sector roadmap, and providing leadership with forward-looking insights on resource needs, risks, and strategic opportunities.
• Support innovation activities by scouting new capabilities, tools, or methods that could improve efficiency, strengthen customer engagement, or expand the sector's competitive advantage.
• Serve as a strategic integrator across teams by identifying interdependencies between CRISP division initiatives and CMS Sector-level priorities, helping leadership anticipate impacts and optimize resource allocation.

REQUIRED QUALIFICATIONS:

• Bachelor's degree and 20+ years of senior management experience overseeing large-scale, multi-task projects within regulated environments.
• 15+ years of experience with the Centers for Medicare and Medicaid Services (CMS) programs, Affordable Care Act (ACA) risk adjustment operations, RADV, audit processes, and multi-vendor ecosystems.
• Advanced proficiency in Microsoft SQL Server, Python, Power BI, and Tableau.
• Experience supervising/managing technical personnel, enforcing standards, managing subcontractors, and assuring quality deliverables.
• Demonstrates excellent communication skills, including written, verbal, listening, presentation, and facilitation, experienced with leadership and stakeholder management skills.
• Candidate must be able to obtain Public Trust clearance.
• Candidate must have lived in the United States at least three (3) out of the last five (5) years.

PREFERRED QUALIFICATIONS:

• Experience with Salesforce, AWS, and related tools
• PMP certification preferred (in progress acceptable).
• Lean Six Sigma Green Belt preferred (in progress acceptable).

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities.
• Support: An internal mobility team focused on helping you achieve your career goals.
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off.
• Community: Award-winning culture of innovation and a military-friendly workplace.

OWN YOUR OPPORTUNITY
Explore a career in program management at GDIT and you'll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.

The likely salary range for this position is $161,500 - $218,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
Less than 10%

Telecommuting Options:
Remote

Work Location:
Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:
We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at
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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans