Customer Service Representative - State Farm Agent Team Member

Customer Service Representative – State Farm Agent Team Member South Jordan, UT As a Customer Service Representative, you will generate exceptional client experiences that reinforce the growth of a successful insurance agency. You will resolve customer inquiries, coordinate with agency team members, and anticipate community needs. Responsibilities Establish customer relationships and follow up with customers as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. Qualifications Dedicated to customer service Able to effectively relate to a customer, answer their questions, and anticipate their needs. Excellent communication skills to assist customers and coordinate with other agency team members Proactive in problem-solving Benefits Growth potential/Opportunity for advancement within the office Paid time off (vacation and personal/sick days) Valuable career-building experience Compensation: $30,000.00 - $70,000.00 per year State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. #J-18808-Ljbffr Taylor Hall - State Farm Agent