Commercial Lines Client Service Manager
$65k - $100kAPR
Job Description
Job Description
Job Location: Richmond, VA
Job Title: Client Service Manager | Commercial Lines
Commercial Lines Account Manager | Focusing on Small to Middle Market Clients
Flexible Work Arrangement : Embrace the future of work with our fully remote option, tailored for the exceptional candidate. Occasional office visits meld the best of both worlds.
Your Role : As a guardian of our select small business clientele, you'll be the cornerstone of their insurance experience. Your mission is to manage, consult, and grow a dedicated book of business. This involves:
- Client Relationship Mastery : Nurturing and expanding existing relationships through expert consultation. Your advice on coverage will be invaluable, and your skill in identifying cross-sell and up-sell opportunities will drive our mutual success.
- Operational Excellence : Efficiently managing renewals, document issuance, and all aspects of account servicing within strict timelines. Your attention to detail will ensure seamless operations.
- Strategic Engagement : Handling non-renewals, cancellations, and renewals like a pro. You'll also flex your marketing muscle, preparing submissions that resonate.
Who You Are :
- A seasoned pro with 3-6 years in commercial insurance account servicing .
- Proud holder of a P&C license , with a deep dive knowledge of insurance products and documentation.
- A tech-savvy individual with prowess in Word, Excel, Outlook , and ideally, Applied/EPIC/TAM AMS360.
- An independent yet collaborative team player, open to continuous learning, with a college degree or equivalent industry designations.
Why Us :
- Investment in You : Generous 401K, continuous educational support, and ample career development opportunities.
- Flexibility : Hybrid schedules to balance your professional and personal life.
- Growth : A role that expands and evolves with you.
Compensation :
- We believe in fair and competitive compensation. For this role, the salary range is $65,000 to $100,000 , commensurate with your experience, skills, and certifications.
$70k - $90k
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