Mortgage Loan Processor

Overview Mortgage Processor — Northpoint Mortgage, selected as one of the Boston Globe's 2024 Top Places to Work, is a growing New England-based mortgage lender with a full-time opportunity. The successful candidate will have Encompass experience, several years of related experience, and the ability to communicate effectively with loan officers and clients in an upbeat customer service-focused manner. This position is located in the Westborough, MA area and has the potential to be hybrid or primarily remote. Qualifications 2+ years of Mortgage Processing Experience Encompass Loan Origination Software Mass Housing Experience Non-QM Experience Excellent verbal and written communication skills with a customer service attitude Ability to effectively prioritize and see tasks to completion Must be able to problem-solve and multitask Capable of taking responsibility for managing production and the pipeline Familiarity with mortgage industry basics: Conventional, USDA, and VA Loan types Income Calculations Running AUS and reading findings Ability to review guidelines and figure out answers to scenarios Strong proficiency with computers and software Responsibilities Establish relationships with clients by communicating with them throughout the process via phone, email, and text. Put clients at ease by being available to answer questions while working closely with Northpoint employees to efficiently set up and move files through the loan process. Set up and disclose new loan files, request, review and explain necessary documents including initial disclosures with clients. Communicate with clients throughout the loan process, advising them of loan status and addressing any questions or concerns. Follow up on necessary documents and set deadlines to create urgency to advance files quickly through the process. Compensation is commensurate with experience. #J-18808-Ljbffr