Front Desk & Office Support Specialist
NEXGENS
SUMMARY:
The Front Desk Coordinator will be responsible for answering incoming calls, directing calls to appropriate associates, flow of correspondence, as well as additional clerical duties.DUTIES AND RESPONSIBILITIES:
- Answers telephones and directs the caller to the appropriate associate. Transfers calls to voice mailbox when associates are unavailable.
- Responsible for daily night service activation and deactivation.
- Prepares invoices for mailing by matching packing slips to invoice.
- Greets and directs visitors to the company.
- Retrieves and forwards messages left in general mailbox to proper personnel
- Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information.
- Assist in verifying credit references for new accounts and provide references for existing customers.
- Sort and distribute mail
- Call Fed-Ex (Express pick-ups)
- General Customer Service Support.
- Provides general office support with a variety of clerical activities such as filing and related tasks.
QUALIFICATIONS
- Excellent verbal and written communication skills required.
- Must possess exceptional interpersonal communication skills.
- Must have strong organizational skills.
- Ability to work independently on assigned tasks as well as to accept direction on given assignments.
- Able to work collectively with entire office.
PHYSICAL REQUIREMENTS:
- Required to sit for approximately 90% of day.
- Stooping or bending approximately 10% of day.
- Ability to lift 5-7 lb
Vacancy posted 5 days ago
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