MAINTENANCE TECHNICIAN II

Description Full-Time

8:30-5:00PM

JOB SUMMARY

This position will demonstrate the skills needed to inspect, diagnose, and solve problems with machines or building operations; perform basic repairs and implement preventative measures to ensure equipment longevity and functionality.

GENERAL REQUIREMENTS

Performs all job responsibilities in alignment with the mission and vision of the organization. Performs other duties as required and completes all job functions as per departmental policies and procedures. Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs). Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time. Wears protective clothing and equipment as appropriate.

PROFICIENCIES

Technical Proficiency Successful completion of Maintenance Technician II Competency Check Sheet within (90) days of hire Troubleshooting The ability to identify the root cause of problems, diagnose malfunctions, and develop effective solutions. Repair and Maintenance Performing routine maintenance tasks like lubricating, cleaning adjusting and replacing parts. Preventative Maintenance Implementing strategies to prevent failures by performing scheduled maintenance tasks and inspections. Safety Knowledge Understanding and adhering to safety protocols and regulations when working with equipment, machinery, and tools. Communication Skills Ability to read and write in English to understand basic safety instructions and take direction from supervisors; communicate effectively with staff and customers; and respond to basic questions. Ability to communicate clearly and effectively in written English with internal and external customers. Ability to comprehend and converse in English to communicate effectively with staff and customers. Problem Solving Addresses problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. Record Keeping Maintaining accurate records of maintenance activities, repairs and inspections. Time Management Efficiently scheduling and completing maintenance tasks within deadlines. Physical Ability Possessing the physical strength and dexterity needed to perform maintenance tasks. Basic Computer Skills Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint, or Access.

GENERAL SKILLS

Makes decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. Follows precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager. Ability to demonstrate basic knowledge of fundamental concepts, practices, and procedures with the ability to use them in routine situations. Specialized knowledge not required. Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. Ability to provide a high level of customer service to visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Knowledge of OSHA, CMS, DNV, The Joint Commission and all regulatory agencies Identify problems and implement solutions. Repair plumbing, machinery and electrical circuitry Operate pallet jack and forklift Work independently in the absence of supervision Operate a personal computer and peripherals. Understand and follow oral and written directions. Communicate clearly and concisely, both orally and in writing Reports for scheduled shift on time; prepared to assume duties. Reports to work in proper uniform or attire. Adheres to dress code

WORKING CONDITIONS

Work requires close attention to task for work to be accurately completed. Intermitted breaks during the workday do not compromise the work. Work varies every day and the employee needs to be adaptable to respond to these changes and use independent judgment and manage priorities. May be exposed to high noise levels and bright lights. Potential exposure to adverse environmental conditions May be required to change from one task to another or different nature without loss of efficiency or composure. Periods of high stress and fluctuating workloads may occur. May be scheduled as needed including overtime. May be required to stay at or return to work during public health incidents and/or emergencies to perform duties specific to this classification or to perform other duties as requested in an assigned response position. This may require working a non-traditional work schedule or working outside normal assigned duties during the incident and/or emergency. All technicians are required to provide your own hand tools; power tools will be made available by the facility; must be available for on call as needed; have reliable transportation and must be able to respond to the facility in (1) hour or less.

PHYSICAL REQUIREMENTS & DEMANDS

Have near normal hearing: Hear alarms/telephone/normal speaking voice. Have near normal vision: Clarity of vision (both near and far), ability to distinguish colors. Have good manual dexterity. Have good eye-hand foot coordination. Ability to perform repetitive tasks/motion. Work requires exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employees need to stand and/or move around through most of their shift. Continuously within shift (67-100%): Standing, Walking. Frequently within shift (34-66%): Bending/Stooping, Pushing/Pulling, Lift/carry up to 20lbs, Lift/carry greater than 20 lbs. with assistance. Occasionally within shift (1-33%): Sitting, Climbing, Twist at waist, Lift/Carry greater than 50 lbs. with assistance, Reaching above shoulder.

MISSION STATEMENT

QUALITY HEALTHCARE: In our continuing effort to enhance the quality of life for the communities we serve, the Hospital Authority of Miller County is committed to the delivery of superior, safe, cost-effective healthcare through the provisions of education prevention, diagnosis and treatment.

JOB SPECIFIC COMPETENCIES

Performs necessary general building maintenance repairs and services based on the core competencies of the position Perform inspection and maintenance of building and equipment May assist in stocking, unloading and delivery of supplies Assist with maintaining security of property. Perform related duties and responsibilities as required.

PROFESSIONAL REQUIREMENTS

Follows Code of Conduct policy. Adheres to dress code; appearance is neat and clean. Completes annual educational requirements. Maintains regulatory requirements. Maintains patient confidentiality at all times. Reports to work on time and as scheduled; completes work within designated time. Wears identification when on duty; uses computerized time clock system correctly. Completes in-services and returns in a timely fashion. Attends annual review and/or skills fair and department in-services, as scheduled. Attempts to end conversations and other interactions in a positive manner; leaves others with a good impression of the Hospital Authority of Miller County and its employees. Complies with all organizational policies regarding ethical business practices. Communicates the mission statement of the organization. Ensures compliance with policies and procedures regarding department operations, fire, safety, and infection control. Participates in the department’s continuous quality improvement (CQI) activities.

GUEST RELATIONS STANDARDS

(All guest relation violations are subject to disciplinary action up to and including termination): Always treat others in a friendly, helpful manner. Refers co-workers to proper sources when unable to provide an answer. Interacts with others in a professional and friendly manner. Takes interest in others and always gives full cooperation to fellow workers. Always maintains an open line of communication with other departments. Thoroughly familiar with the hospital and the services it offers. Greets visitors immediately upon entry to the department/facility. Always presents a positive image when greeting visitors in the department; remains friendly and cooperative under all conditions.

OTHER

Responsibility to Report: It is the responsibility of every employee of HAMC to comply with federal, state and local laws and regulations, as well as, HAMC Policies and Procedures. Every employee is help accountable to participate in, comply with and report concerns to his or her supervisor or the Compliance Officer if illegal or unethical behavior is suspected. As an employee of HAMC, you have been granted user access to applicable ePHI systems based on your position. This user or role-based access is intended to give you the minimum necessary access to perform your job function(s) only and should be used only as applicable.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements

EDUCATION, CREDENTIALS & EXPERIENCE REQUIREMENTS

Three years of general building maintenance experience. Prior Hospital experience a plus Must have High School diploma or GED. Course work or other appropriate trades training is highly desirable. Course work, training and demonstrated competency in at least three of these building trades: HVAC Electrical Plumbing Framing and Carpentry CMMS systems Building Automation Systems Drywall replace, patch and repair Interior and Exterior Painting Flooring Window Operations and Repair Doors to include fire, smoke, and control Locking Mechanisms to include Electronic Access Control Mechanical Systems (Medical gases, vacuums…) Familiarity with tools #J-18808-Ljbffr Miller County Hospital