Hospitality Coordinator

Hospitality CoordinatorConvene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.Join Our Operations Team at Convene 1 Boston Place.We are looking for a Hospitality Coordinator to oversee the daily execution of our workplace, meeting, and event experiences. Reporting directly to the General Manager, this high-visibility, client-facing role is key to delivering an exceptional environment for our tenants and guests. You will collaborate seamlessly across departments to ensure daily operations run flawlessly and hospitality standards remain unmatched.What You'll Do:Experience & Welcome Desk:Welcome and check in all guests, clients, and workplace membersManage lobby/reception flow, VIP arrivals, and guest supportMaintain ownership of assigned desk or floor, ensuring coverage, cleanliness, and organizationManage coat check, lost & found, and daily front-of-house operationsEvent & Meeting Support:Support end-to-end execution of meetings and eventsCoordinate load-in/load-out, freight, and vendor logisticsCreate event materials (run-of-show, signage, menu cards)Assist with setup, breakdown, and on-the-floor support during peak timesSupport site tours and "Surprise & Delight" momentsOperations & Building Coordination:Partner with building management on security, maintenance, and event logisticsSubmit and track facility tickets (HVAC, repairs, etc.)Coordinate security guards, porters, and lobby flow for eventsWorkplace & Administrative Support:Assist members with bookings, catering, badges, and requestsManage calendars, event schedules, and internal communicationsHandle packages, invoices, purchasing, and supply inventorySupport staffing logistics, including scheduling temporary team membersSystems & Collaboration:Use platforms such as Salesforce, JIRA, Robin, ProxyClick, DocuPhase, Canva, and Google SuitePartner with Culinary, Service, Production, Technology, and Customer Success teamsCommunicate effectively and problem-solve in real timeWhat We Look For:Minimum 2 years' experience in hospitalityStrong communication skills and a service-first mindsetHighly organized, adaptable, and comfortable multitaskingFlexible and long hours sometimes requiredAbility to move, lift, carry, push, pull and place objects up to 25 pounds without assistanceAbility to reach overhead and below the knees, including bending, twisting, pulling, and stoopingAbility to stand, sit, or walk for an extended period of timeCompensation: Starting Hourly Rate: $28.00/hour. This role is also eligible for Convene's annual incentive performance bonus plan.This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors.We're Here For You:Health & Wellness: Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits. Because your well-being matters, inside and outside of work.Time Off & Balance: Generous PTO, your birthday off (because, of course!), paid parental leave, and a year-end holiday closure to recharge.Financial Growth: 401K with company match and support for education, courses, and certifications. We invest in you so you can grow personally and professionally.Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones.Community & Impact: Volunteer and give-back opportunities, and the chance to make a real impact in the work you do.At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you're excited to grow, learn, and make an impact, we'd love to have you on the team.Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.