Structured Cable Technician Level I

SanTrac Technologies is a highly innovative Information Technology and Low Voltage Solutions provider. We are looking for a highly motivated and skilled individual to fill a Structured Cable Technician Level I position. Summary: Primarily responsible for assisting in multiple aspects of cable installation including pathways, cable terminations, labeling, grounding, troubleshooting, and testing (Cat5e, Cat6, Access Control/Security, Sound, and Coaxial). Ability to meet service level agreement requirements during the ticket life cycle. The patching cabling between network equipment and customer’s network when applicable The installation, troubleshooting and de-installing network equipment - Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.) Support inventory management activities such as receiving inventory, tagging of assets, tracking spares, ordering inventory, updating inventory records, prepare and return damaged equipment. Analyze, detect, identify, and correct technical problems and deficiencies. Utilizing a ticketing system to document work, progress, and resolutions. Ensuring ticket work notes are continuously updated while being worked, and final resolution(s) provided within all completed tickets. Apply problem solving skills and break down complex problems into solvable segments to triage problems as assigned. Knowledge, Skills, Abilities: Requires reliable transportation and active driver’s license. Must be proficient in utilizing technical tools such as cable testers. Requires experience in working in end user environments, server rooms and communications closets. Must have a good understanding of M.S. Windows, and M.S. Office Suite applications. Must be able to perform rack and stack activities with a knowledge of data communications networking. Ability to install structured cable (Cat5e, Cat6, Access Control/Security, Sound and Coaxial) Must understand cable patching processes and procedures. Must be able to safely lift heavy objects Must be able to crawl under desks and work in tight spaces Must be able to climb ladders and work heights Must be willing to work shift work which could include nights and weekends Educational/Experience Requirements: High School/GED (Required) Experience Specifics (Required 1 Year): Experience in data communications Combinations of education and experience will be considered #J-18808-Ljbffr Santrac Technologies Inc.