Program Manager

Program Manager

Salary Range $66,000.00 - $70,000.00 Salary Level Management Education Level 4 Year Degree Category Nonprofit - Social Services

Mission and Vision

OUR MISSION: Our mission is to inspire and empower all young people to take control of their future.

OUR VISION: We envision a world where everyone has access to an equitable path to success.

Program Design

RTS facilitates a variety of youth programs including after-school, summer camps, retreats, conferences and summer employment opportunities reaching thousands of young people throughout NYC each year. RTS emphasizes the youth development practice of the Circle of Courage in all our programs; creating an environment of Belonging, where young people can build their Independence, find and develop their Mastery skill, and practice Generosity in their communities. At the core of our programs are staff training strategies that enable our young professionals to develop extraordinarily meaningful relationships with the young people in their care who we call Our Future Leaders because that is what they all are.

Primary Functions

The primary functions of the Program Manager are threefold: i) to ensure that the RTS mission and vision of positive youth development is carried into practice at program, ii) to ensure that program staff are clear on program goals, are given the direction and support they need to achieve those goals, are given regular and meaningful feedback on their work, are valued as employees, and are given multiple opportunities to grow and learn, and iii) to build and maintain positive relationships with all key stakeholders.

Organizational Role

Reports: Deputy Director of Education and Career Pathways

Supervises: All Youth Workforce Development Initiatives, Community-Bases, School-Based (Ages 14 – 24)

Hours: Fulltime, Monday – Friday

Compensation: $70,000 - 75,000 per year

Responsibilities

• Supervise all Youth Work Force Initiatives, (SYEP/WLG /Career Pathways/Learn and Earn) and other initiatives.
• Supervise all both workforce and educational initiatives for +1,200 (SYEP/WLG/Pathways/Learn and Earn)
• Oversee and Manage Staff Hiring, training, strategic planning, program implementation, Recruitment, Program Evaluation, Curriculum Development.
• Manage staff evaluation process, conduct evaluations regularly and coach staff.
• Manage program projects, contracts, budget, career fairs, and self-learning opportunities.
• Maintain positive relationships with all stakeholders such as community partnerships, Schools, NGOs, Government Institutions, participants, and parents.
• Ensure program database is updated weekly such as attendance and program schedule.
• Work with the Education Department to ensure age-appropriate and engaging programming.
• Work with the Operations Department to ensure proper paperwork, staffing, and supply budgets.
• Work with the Senior Program Director to manage logistics and quality of program.
• Work with Marketing team to develop – marketing strategic plan, showcase students' work
• Work with Development team to support in the search of grant opportunities.
• Perform other related duties and responsibilities as requested by the Senior Program Director.
• Support in the coordination of the Youth Submit and other community and educational events

Working Conditions

• Work takes place in one or more school buildings, which may require climbing stairs.
• Typical job hours are 9 am -5 pm, Monday - Friday, and events that take place during occasional nights and weekends.
• Travel via public transportation or car may be required throughout NYC.

Competencies

• Implements consistent methods in child and youth development that extend to comprehensive family support, ensuring a systematic approach is maintained throughout the program.
• Ability to create and manage systems for effective program operation
• Create and nurture a safe, inclusive, and welcoming environment that prioritizes the safety and emotional well-being of all participants.
• Efficiently manage operational systems, including data collection and stakeholder communication, to maintain operational effectiveness.
• Build and maintain collaborative relationships with a diverse range of stakeholders, ensuring that the program remains connected and relevant.
• Adapt to changing environments and needs, fostering innovation and engagement through changing leadership.
• Represent the program, its participants, staff, and families at various levels, advocating for their needs and the program's success.

Equal Opportunity Employer

We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued. We believe that diversity and inclusion are essential to our success in serving youth.

This job description is intended to provide a general overview of the position and its essential functions. It is not intended to be an exhaustive list of all the duties and responsibilities that may be assigned to the staff member. The specific duties and responsibilities of the position may change from time to time, as determined by the needs of the organization. The staff member must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation. Reasonable accommodation will be provided to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Qualifications

• Bachelor's degree in education or related field (Masters Prefer).
• At least 4 years of experience in supervision and program development.
• At least 4 years managing SYEP/WLG/Pathways programs/Learn and Earn
• At least four years of direct experience in mentoring or leadership setting.
• Proficient in MS Word, Excel, Power Point, and Google Docs.
• Great interpersonal skills and knowledge of SYEP/DYCD regulations.
• Must understand and be familiar with DYCD Connect, YELPs and other platforms use by DYCD
• Great interpersonal skills to manage and coach staff.