Security Officer Dispatch Coordinator

Job Summary As a Security Officer Dispatch Coordinator in Mason, OH, you will serve and safeguard clients in a range of industries such as Retail/Malls. You will monitor activity, coordinate communications, and support timely responses to security-related concerns. Position Type: Part Time Pay Rate: $17.00 / Hour Job Schedule: Sat 07:00 PM – 07:00 AM; Sun 07:00 PM – 07:00 AM What You'll Do Provide customer service to clients, visitors, and/or staff by following site-specific procedures, handling incoming calls and radio traffic, and supporting security-related communications for the location. Monitor phones, radios, alarms, and/or camera systems from the dispatch area, document activity, and relay information to on-site personnel in a calm, problem-solving manner. Respond to incidents, service requests, and critical situations by gathering details, prioritizing calls, and coordinating the appropriate security-related response for the retail location. Maintain accurate logs, reports, and incident records, including times, locations, and actions taken, while communicating updates to supervisors and/or site leadership as needed. Support regular operations by tracking officer assignments, monitoring coverage needs, and helping to deter disruptions through timely communication and adherence to post orders and emergency procedures. Minimum Requirements At least 6 months of security-related experience is required. Comfort using a computer or tablet is preferred. Access control and badge experience is preferred. Customer service experience is preferred. CPR and First Aid certification is preferred. Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. Possess a high school diploma or equivalent. As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver’s license will be required for driving positions only. Benefits Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more. Career Growth: Get paid training and access to career growth opportunities. Financial Benefits: Participate in our retirement savings plan to invest in your future. Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. #J-18808-Ljbffr Allied Universal