INSURANCE VERIFICATION SPECIALIST

Insurance VerifierLocation: Ocala, FL (Onsite) Company: Radiology Associates of OcalaRadiology Associates is the leading provider of patient care and medical imaging in East Central Florida. We offer high-quality imaging services using state-of-the-art technology in a comfortable, caring, and professional environment. Our team is committed to delivering an exceptional patient experience and maintaining a supportive, purpose-driven workplace culture.We are proud to be recognized as a Breast Imaging Center of Excellence by the American College of Radiology.When you join our team, you become part of an elite group of professionals dedicated to delivering the highest level of patient care. We value employee recognition, career advancement, diversity, and a collaborative work environment. We're looking for motivated individuals who are ready to grow with us.Position SummaryAs an Insurance Verifier, you will play a critical role in ensuring insurance pre-authorizations are in place for imaging exams prior to patient appointments. This position requires direct communication with referring providers and insurance companies and involves starting the authorization process when needed.Key ResponsibilitiesVerify that insurance pre-authorizations are in place and valid before the scheduled procedureRequest missing or corrected authorizations from referring providers as necessaryInitiate authorization process when requiredDeliver excellent customer service to patients, providers, and internal teamsCommunicate effectively and professionally via phone and emailWork independently in a fast-paced, high-volume environmentPerform additional duties as assignedRequirementsEducation:High school diploma or equivalentExperience:Minimum of 1 year of experience in medical insurance verificationKnowledge & Skills:Strong understanding of insurance plans and pre-authorization requirementsFamiliarity with radiology imaging modalities and medical terminologyProficiency in MS Office (Word, Excel, Outlook)Excellent phone etiquette and multitasking skillsStrong time management and problem-solving abilitiesReliable and highly organizedAbilities:Effectively explain insurance procedures to patientsCommunicate clearly, both verbally and in writingCollaborate effectively with team members, patients, and providersMaintain a high level of attention to detail under pressureThis Job Is Ideal for Someone Who IsDependable and punctualDetail-oriented with a focus on accuracyCalm and focused under pressureCommitted to delivering high-quality customer serviceEmployee BenefitsPaid Time OffPaid HolidaysAffordable Medical, Dental, and Vision PlansPaid Life and AD&D InsuranceEmployee Assistance Program (EAP)Employee Recognition ProgramCorporate Discounts401K ProgramEmployee Referral Bonus ProgramAdditional InformationRadiology Associates is an Equal Opportunity Employer and complies with all federal, state, and local anti-discrimination laws and regulations.We maintain a Drug-Free & Tobacco-Free Workplace.This organization participates in E-Verify to confirm employment eligibility in the United States.