Billing Specialist

Billing Specialist I

Wright Service Corp. is a prominent leader in several environmental services industries, providing integrated vegetation management, forest management and reforestation, technology solutions, environmental and agricultural sustainability consulting, commercial environmental services, residential and commercial landscaping, tree care, interior plantscaping, and other outdoor and indoor services.

The Wright family of companies includes Wright Tree Service®, Wright Outdoor Solutions®, Eocene Environmental Group℠, Eocene Environmental Group of the West, Wright Tree Service of the West, Wright Tree Service of Puerto Rico, Wright Canada Holdings, and commonly seen brands, such as Spectrum Resource Group, ArborCare and Verdure Elements.

Wright Service Corp. has been employee-owned since 2002 and headquartered in Central Iowa since 1933, when Wright Tree Service was founded by John L. Wright.

Job Summary:

The Billing Specialist I is responsible for processing invoices, reconciling accounts, and assisting customers with billing inquiries. Ensures accuracy and timeliness of billing activities while maintaining positive customer relationships. The Billing Specialist I role focuses on routine billing tasks and provides foundational support for the billing team.

Essential Job Duties:

• Process customer invoices accurately and in a timely manner.
• Review billing sheets to ensure accuracy of time, quantity, and projects.
• Input information into customer billing portals.
• Correct data entry errors promptly.
• Perform account reconciliations and resolve minor discrepancies.
• Generate standard billing reports and assist with data entry for audits.
• Respond to routine billing inquiries and provide basic customer support.
• Work with internal teams, including Accounts Receivable, to resolve invoice or payment discrepancies.
• Assist field employees and operations as needed.
• Support and act in accordance with Wright's culture of safety and employee ownership.
• Comply with all applicable laws, regulations, and company policies.
• Maintain regular and punctual attendance.
• Handle multiple assignments and special projects as assigned.

Knowledge, Skills & Ability Requirements:

• Willingness to develop understanding of company policies and procedures
• Ability to quickly understand, retain, and recall information, and efficiently research when needed.
• Must be skilled in using office equipment and have knowledge of Microsoft Office products
• Ability to maintain frequent contact with internal and external personnel while demonstrating professionalism and discretion
• Demonstrates good oral and written communication skills
• Must demonstrate excellent customer service skills
• Knowledge of all confidentiality requirements regarding employee records
• Ability to read, write and speak English sufficient to perform job duties and to interact and communicate with employees and vendors.

Education, Certification & Experience Requirements:

• High school diploma or equivalent required; Associate degree in Accounting, Finance, or Business preferred
• 0–2 years of billing, accounts receivable, or related administrative experience.
• Familiarity with Microsoft Office and basic knowledge of Workday preferred

Benefit Summary:

• Medical (HDHP & PPO), Dental, and Vision
• 401k and 401k match
• ESOP (Employee Ownership Program)
• Paid Time Off (Vacation, Sick, Floating Holidays)
• Paid Parental & Family Care Leave
• Company Paid STD, LTD, and Life Insurance
• Paid Volunteer Time
• And More...

Wright Service Corp. employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.