Client Experience Leader | Hybrid Role | Elevate Service
National Board for Certification in Occupational Therapy, Inc
NBCOT is seeking a Client Experience Manager to lead the Client Management team within Credentialing Services. The role ensures high-quality client support across the certification lifecycle, resolving inquiries and overseeing exam administration, eligibility reviews, and timely processing. Responsibilities include establishing performance standards, coaching staff, and driving improvements to enhance customer experience while maintaining compliance and operational efficiency. #J-18808-Ljbffr National Board for Certification in Occupational Therapy, Inc
Vacancy posted 4 days ago
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