Director of Operations - Data Center Construction

Job Description

Job Description

National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space.

If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond.

Job Summary

This position will organize and oversee the daily operations of NTI for the state of Texas. The area of responsibility for this role is broad and requires thorough knowledge of company processes, telecommunications infrastructure construction, and operational best practices. The ideal candidate must be capable of planning and coordinating multiple operational activities across ISP (Inside Plant) and OSP (Outside Plant) programs while ensuring safe, efficient, and profitable project execution. This individual must be an effective leader who can identify opportunities for improvement, develop high-performing teams, and drive operational excellence. Creative problem solving, effective communication, and strong interpersonal skills are essential.

Job Duties and Responsibilities

• Plan, direct, and monitor daily business operations to ensure efficient execution across all assigned projects and customers.
• Provide leadership and operational oversight for ISP and OSP construction, installation, and infrastructure programs throughout Texas.
• Support workforce planning, staffing strategies, resource allocation, and project execution to meet customer commitments and business objectives.
• Regularly evaluate the efficiency of operational procedures and implement improvements that enhance safety, quality, productivity, and profitability.
• Manage procurement processes and coordinate material, equipment, and labor resources across multiple projects.
• Review financial information and operational performance metrics to support forecasting, budgeting, and profitability goals.
• Partner with Project Management, Field Operations, Recruiting, Safety, and Executive Leadership to ensure alignment on priorities and execution strategies.
• Support customer relationships, escalations, and operational reviews while maintaining a high level of customer satisfaction.
• Ensure compliance with company policies, customer requirements, safety standards, and applicable regulations.
• Drive accountability, leadership development, and continuous improvement throughout the organization.

Job Knowledge, Skills, and Abilities

• Working knowledge of data analysis, operational performance metrics, and business reporting.
• Strong understanding of telecommunications construction, ISP/OSP operations, project execution, and workforce management.
• Knowledge of industry regulations, safety requirements, and customer standards.
• In-depth knowledge of diverse business functions and principles including operations, supply chain, finance, and resource planning.
• Excellent verbal, written, analytical, and problem-solving skills.
• Ability to manage multiple projects, priorities, and stakeholders while delivering high-quality service to both internal and external customers.
• Strong leadership, communication, and team development capabilities.

Education and Experience

• Experience as a Director of Operations or in a similar senior-level leadership position.
• Experience leading telecommunications, data center, ISP, OSP, or infrastructure construction operations preferred.
• Bachelor's degree in Business Administration or related field with at least 4 years of management experience; Master's degree preferred.

NTI is committed to creating a workplace environment where every employee can strive for excellence. To achieve our workplace vision, we provide the following benefits: 

• Health/Dental/Vision/Prescription Plan: Health, dental, and prescription insurance are available on the 1st of the month following your start date. 
• Basic Life Insurance and Short-Term Disability Insurance are fully funded by the company.
• 401(k) Plan with Employer Matching immediate vesting.
• 10 Paid Holidays per year.

NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union.

National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.