Windows Systems Administrator

Job Title

Required Skills (Top 3 Non-Negotiables):

• Equitrac Office
• Xerox Device Manager
• Print Server Management

Scope of Work:

• Knowledge of Administration Windows Servers (2012 & 2016)
• Knowledge of Networking and Security (access controls, protocols, routing)
• Specific Printing Knowledge – starting but not limited to
• Configures and ensures proper functioning of Xerox MFDs (Multi-Functional Devices).
• Ensure print queues are functioning after maintenance, patching, updates
• Able to manage print queues (updating IPs, creating new ports, testing)
• Analyze and resolve technical issues related to computer systems, hardware, and computer peripherals
• Upgrade and replace software systems, firmware, and drivers
• Experienced and capable of managing print queues; clearing, rebuilding, and resetting.
• Install and reinstall software packages and updates on print servers and admin servers
• Administer and managing print management software – Kofax Equitrac
• Able to troubleshoot communication between the print servers and Equitrac
• Understanding of creating queues, embedded devices on Equitrac
• Install and reinstall software packages and updates on print servers and admin servers
• Responsible for maintaining various documents required to remote into printer end points, servers, and other infrastructure that support enterprise level print services.
• Analyze and resolve technical issues related to computer systems, hardware, and computer peripherals
• Scripting experience – PowerShell, C# or any other.net programming language
• Document Standard Operation Procedures for all processes involved in the administration of the MFDs, Equitrac and XDM print servers.
• Conduct Training for onsite Office Service contractors and full-time employee leads on processes of administrating the MFD, Equitrac, and XDM print servers.