Windows Systems Administrator

Empower AI Windows Systems Administrator

Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. The result is a government workforce that is exponentially more creative and productive.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company's commitment to hiring and supporting active-duty and veteran employees.

Responsibilities

We have an exciting opportunity at the Department of State! The Windows Systems Administrator (SA) provides on-site SA services to offices in the NCR to ensure we manage the assets and operations support the customer's mission to provide IT services to DoS users enterprise wide.

• Manage the installation, maintenance, and proactive monitoring of hardware and all customer applications.
• Manage security and vendor patches, updates, vSphere Installation Bundles, and Oracle/SQL databases.
• Enforce security controls in alignment with DoS policies, including AD administration, vSphere/OS remediation, and security compliance tools.
• Ensure confidentiality, integrity, availability, efficiency, and effectiveness of systems, software, hardware, and data; provide technical support for testing and evaluation, and execute regular data backups, restores, and purging procedures.
• Log, manage and resolve all incidents and service requests in the Ticket Management System; initiate, track, and document all configuration changes for hardware, software, and permissions.
• Monitor system performance for anomalies; maintain current site topology diagrams, system configurations, and comprehensive technical documentation.
• Provide regular status reporting on all SA activities, manage internal project coordination, and promptly notify management of risks affecting IT services.

Qualifications

The following are the education and experience required for this position:

• 5+ years
• Bachelor's in IT or related field
• Microsoft Certified: Windows Server Hybrid Administrator Associate
• Secret Security Clearance

Preferred requirements:

• Comp TIA Sec+, ITIL 4 Foundation Certification(s)

Physical requirements:

• Sitting for long periods
• Standing for long periods
• Ambulate throughout an office
• Ambulate between several buildings
• Stoop, kneel, crouch, or crawl as required
• Repeatedly lift and carry weight up to 40 pounds
• Travel by land or air transportation 10%

About Empower AI

All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm's overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.