Unit Secretary- Cardiac ICU Jeff Hwy Full Time NIGHTS

Job Summary This job assists with admit, discharge and transfer functions of the assigned unit. Performs various functions to support the department, including processing reservations, managing the phones, and following up on patient, family, and staff requests in a timely fashion. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following requirements represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Education High School diploma or equivalent (required) Work Experience None (required) Preferred Work Experience Experience in the healthcare industry (preferred) Certifications Certification in Basic Life Support (BLS) from the American Heart Association within 90 days of hire at Community Hospitals, unless designated on Regulatory Grid. Knowledge, Skills, and Abilities (KSAs) Computer skills and dexterity required for data entry and retrieval of information. Effective verbal and written communication skills and ability to present information clearly and professionally. Proficiency with Windows-style applications, various software packages specific to role and keyboard. Strong interpersonal skills. Thorough understanding of current medical terminology. Self-directed with the ability to work independently and exercise sound judgment in difficult situations. Strong organizational, planning and time management skills. Job Duties Provides clerical support for the department. Responds to requests from patients, family, and staff and refers to appropriate personnel as needed. Serves as Patient Experience Ambassador for the unit. Assesses EPIC chart reports to ensure proper unit charges. Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style. Other related duties as required. Physical and Environmental Demands Medium Work – Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. This job is considered light work in terms of daily tasks but may involve walking, standing, and occasional weight lifting. Exposure to patients who have known or suspected communicable diseases may occur. Occupational risk for exposure to all communicable diseases. No exposure to blood, body fluid or tissue under normal routine; however, exposure or potential exposure may occur. Occupational risk for hazardous medications or hazardous waste through receipt, transport, storage, preparation, dispensing, administration, cleaning and disposal of contaminated waste. Risk level may increase depending on essential job duties. Equal Opportunity Employer The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. #J-18808-Ljbffr Ochsner Health