Multi-Unit Manager

Dunkin's Mission: Optimism Refill

America runs on Dunkin/Baskin, come run with us. You are already awesome, come become even more awesome as a multi-unit manager @ Dunkin/Baskin.

Multi-Unit Managers are responsible for delivering awesome guest experiences. Did I mention awesome, as a valued Multi-Unit Manager you will be responsible for making guests smile. How awesome is that?

Before we get into all the boring details did you know that you'll be part of an energized team that is dedicated to keeping America running? That is no easy task, we know that happy team members = happy guests. We offer schedule flexibility, paid time off, bonuses, healthcare, discounts, training & development opportunities, tuition assistance (through SNHU), community involvement opportunities and a whole lot of fun!!

We are looking for passionate, results-driven leaders to oversee our stores. We are a rapidly growing company that have a proven track record for success. We take pride in our work, company values, and our people. We are looking for the best of the best to run our stores!

Proven success in QSR management and multi unit experience is required. Drive-thru experience service experience is essential. We offer a competitive base salary and attractive bonus plan.

Summary: A multi-unit manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin/Baskin standards, franchisee standards and in compliance with all local regulations.

Team Environment:

• Hire, train and develop their employees
• Communicate job expectations to their employees
• Plan, monitor, appraise and review their employees job performance
• Provide coaching and feedback; disciplines when appropriate

Operational Standards

• Create and maintain a guest first culture in the restaurant
• Ensure all shifts are appropriately staffed to achieve guest service goals
• Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
• Ensure brand standards and systems are executed
• Prepare and complete action plans; implement production, productivity, quality and guest service standards
• Complete audits and implement plans to drive system improvements

Profitability

• Control costs to help maximize profitability
• Execute all in-restaurant marketing promotions in a timely manner
• Execute new product roll-outs including team training, marketing and sampling
• Set sales goals and track results

Skills/Qualifications

• Fluent in English
• Math and financial management
• Restaurant, retail, or supervisory experience
• At least 18 years of age
• High school diploma, or equivalent

Wow.... that is a lot to cover! But I know you love to come to Dunkin - imagine working here! See you on the other side.

Additional info:

Minimum age: 18+ years old

You are applying for work with a franchisee of Dunkin' Donuts/Baskin-Robbins, not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

This Dunkin' Donuts/Baskin-Robbins restaurant is independently owned and operated under a franchise granted by DD Franchising LLC and BR Franchising LLC, respectively.

• Candidates must live in or relocate to Columbus, GA. Position requires frequent travel to Albany GA.