Software Development Engineer II

Details

Open Date 07/06/2026

Requisition Number PRN45619B

Job Title Software Development Engineers

Working Title Software Development Engineer II

Career Progression Track P00

Track Level P2 - Developing

FLSA Code Computer Employee

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

M-F 8-5

VP Area President

Department 00418 - IT Proj & Portfolio Office

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $85,000 - 100,000.00

Close Date 07/31/2026

Priority Review Date (Note - Posting may close at any time)

Job Summary

Software Development Engineer II

Design, program, build, deploy, and maintain applications on the ServiceNow Platform. Analyze and modify existing software as well as design, construct, and test end-user applications that meet user needs. Participate in full development life cycle including requirements analysis and design. Write technical specifications based on conceptual design and stated organization’s requirements. Support, maintain, and document software functionality. Identify and evaluate new technologies for implementation. Analyze code to find causes of errors and revise programs as needed. Consult with end user to prototype, refine, test, and debug programs to meet needs. Requires moderate skill set and proficiency in discipline. Conduct work assignments of increasing complexity, under moderate supervision with some latitude for independent judgment.

About UIT : University Information Technology ( UIT ) , the central IT service provider for the University of Utah, reports to the U’s Chief Information Officer and is responsible for many of the U’s shared IT services including the wired and wireless network; Campus Information Services ( CIS ) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.

About the University of Utah : Located in Salt Lake City, the U is the flagship institution of the State of Utah’s system of higher education, home to arts and museum venues and a member of the BIG -12 Conference . Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound . Salt Lake City is home to the Utah Symphony and Opera , Ballet West , professional sports teams , and a wide range of other cultural and recreational activities.

Responsibilities

Software Development Engineer II

Mid-level developer within the ServiceNow development team to participate in development activities and contribute to continuous platform improvements

Assists in analyzing and evaluating existing systems to defines problems, data availability, reports requirements and system designs issues.

Designs, configures, and develops custom applications and software modules. Utilizes scripting (Business Rules, Script Includes, Flow Designer, and IntegrationHub) while adhering to standard practices.

Assits in designing and developing applications using integrations ( REST / SOAP , JSON / XML ) using Integration Hub/ MID Server where applicable.

Understanding of Software Development Life Cycle ( SDLC ) concepts and Agile methodologies.

Works within a team dynamic to improve the platform.

Job Code: P34892

Grade: P18

Minimum Qualifications

EQUIVALENCY STATEMENT : 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).

Software Development Engineer, II: Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience.

Preferences

ServiceNow Certified System Administrator

Experience with API & integration design: RESTful services, webhook/notification integrations.

Working knowledge of the ServiceNow platform, with a focus on HRSD or related modules preferred.

Experience with scripting and development concepts, such as JavaScript and ServiceNow scripting (Glide).

Ability to assess the situation, diagnose symptoms and causes of issues, determine goals and recommend actions to either meet goals or rectify issues, based on analysis of information.

Type Benefited Staff

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at View phone number on click.appcast.io for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at View phone number on click.appcast.io or View phone number on click.appcast.io or University Human Resource Management at View phone number on click.appcast.io if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX ( OEO ). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page .

Online reports may be submitted at

** report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members , a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.