Senior Technical Program Manager, Maintenance Excellence

Senior Technical Program Manager, Maintenance Excellence Locations: New York, NY, USA; Atlanta, GA, USA; Austin, TX, USA; Reston, VA, USA; Seattle, WA, USA; Sunnyvale, CA, USA. Level: Advanced Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain. About the job A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You’re equally comfortable explaining your team’s analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. The CSRM-Technical Operations Safety Platforms, Architectures, and Concept Engineering (SPACE) team is looking for an innovative and organized Technical Program Manager to join our team sustaining the electronic security and safety systems in our fast growing data center fleet. You will get to exercise all your Physical Security Expertise and Technical Program Management skills to make Google Data Centers a safer and more efficient place to work. In this role, you will own the global strategy, lifecycle management, and reliability of physical security devices across our entire data center fleet. You will architect global maintenance frameworks, guide a tailored infrastructure asset management system, and drive high-impact vendor Service Level Agreement (SLA) performance to ensure zero operational downtime. By leveraging maintenance telemetry and building strong cross‑functional partnerships, you will directly influence the engineering design of our next-generation security systems. Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $192,000 - $279,000 (USD) + 20% bonus target + equity + benefits. Benefits In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include: Health, dental, vision, life, disability insurance Retirement Benefits: 401(k) with company match Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance Maternity Leave (Short‑Term Disability + Baby Bonding): 28-30 weeks Baby Bonding Leave: 18 weeks Holidays: 13 paid days per year Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Atlanta, GA, USA; Austin, TX, USA; Reston, VA, USA; Seattle, WA, USA; Sunnyvale, CA, USA . Minimum qualifications Bachelor's degree in a technical field, or equivalent practical experience. 8 years of experience in program management. Experience leading and managing technology projects in all phases, from evaluation to design and execution. Experience maintaining and upgrading one or more of the following systems: access Control, badging and credential technology, Identity and PAM, video surveillance, high security intrusion detection, physical security networking, physical security servers and infrastructure. Experience maintaining technology in security environments. Experience mapping electronic security systems to security controls. Preferred qualifications 8 years of experience managing cross-functional or cross-team projects. Experience with deploying and managing large enterprise high security electronic security systems. Experience analyzing and optimizing complex maintenance workflows. Experience leading and managing multiple, large-scale, simultaneous security systems projects, with competing resources and priorities. Familiarity with current and emerging electronic security technology in the areas of cloud based platforms, AI/ML applications, and high assurance authentication. Responsibilities Engage with site operations, compliance, and product teams to ensure our physical security devices are operating in top condition globally. Drive global standardization and lifecycle strategies for all physical security infrastructure (e.g., access control, CCTV, biometrics). Architect and manage a global vendor and SLA framework for third‑party maintenance providers, holding partners accountable to strict Mean Time to Repair (MTTR) and quality targets across all regions. Design and own a maintenance-focused asset management system for global security infrastructure. Lead technical risk mitigation and root‑cause analysis (RCA) for systemic failures across the global fleet, leveraging maintenance telemetry to influence next‑generation system engineering. Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire. If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right. #J-18808-Ljbffr Google