CMA RMA or LPN (Ortho)

Clinical Staff PositionThe clinical staff (CMA, General Clinic RMA, or LPN I) are multi-skilled health professionals who work interdependently with other healthcare professionals to provide quality healthcare to the patient. They are trained to perform both administrative and clinical skills. The goal of the clinical staff is to optimize outcomes and improve the quality of life for patients through efficient, cost-effective care.Helps patients by providing information, services, and assistance.Maintains medical supplies inventory and performing preventive maintenance to keep medical equipment operating.Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit.Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; and reporting patient history summary.Saves doctors' time by helping with office procedures.Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; and keeping patient information confidential.Counsels patients by transmitting physician orders and questions about surgery.Schedules surgeries by making arrangements with the surgical center; verifying times with patients; and preparing charts and pre-admission and consent forms.Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.Keeps supplies ready by inventorying stock, placing orders, and verifying receipts.Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.Updates job knowledge by participating in educational opportunities and reading professional publications.Serves and protects the practice by adhering to professional standards; facility policies and procedures; and federal, state, and local requirements.Enhances practice reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.Carries out clinical duties as outlined in specific job description for CMA, RMA, CST, LPN, or RN, as applicable.RequirementsGraduation from an accredited medical assisting, surgical technology or practical nursing programCurrent certification or licensure with no restrictionsCurrent Basic Life Support (BLS) CertificationKnowledge of infection control, sterile technique and basic health and safety precautions applicable for work in a clinic settingUse and apply medical terminology appropriatelyThorough knowledge of general clinical principles, methodology and measures for outcomesAbility to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all timesCharacteristicsHigh energy levelStrong interpersonal skills; tactfulAbility to relate sensitively to patients' needsExcellent telephone skills and etiquetteMaintains confidentialityUses discretion and sound judgmentAbility to establish credibility with physicians, staff, and patientsAbility to multi-task; resourceful and well organized; takes initiativeAlways mindful of quality improvement and cost-efficient careTeam playerAbility to maintain positive attitudeWell-groomed