AVP, Chief of Staff to Office of the CEO

AVP, Chief of Staff to Office of the CEO

Pay Range: $183,000.00 – $259,875.00 Brand: Victoria's Secret Location: New York, NY Location Type: Hybrid Job Area: Brand and Business Strategy Employment Type: Full-time

At Victoria's Secret & Co, you'll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You'll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.

We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you'll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.

Your Role

The Chief of Staff to Victoria's Secret & Co's Office of the CEO is a highly trusted partner who helps drive focus, alignment, and execution across the company. Reporting into the Head of Strategy, this role sits at the center of the CEO's agenda—ensuring priorities are aligned, decisions are well supported, and the CEO's office operates with precision, efficiency and impact.

In addition to supporting enterprise priorities execution, this role leads the Office of the CEO, including management of the Executive Administrative team, partnership with key stakeholders (i.e. Asset Protection, Communications, Corporate Secretary, HR, IR, etc.), enabling the CEO to operate at maximum effectiveness.

Your Impact

Leadership Office of the CEO

• Lead and run the Office of the CEO, ensuring seamless, proactive support of the CEO's agenda, travel plans and day-to-day operations.
• Own CEO logistics, travel management (i.e. Net Jets) and materials management for key events (Board of Directors meetings, Executive Offsites, QC, Fashion Show, QBR, etc.)
• Directly manage the Executive Administrative team supporting the CEO & Head of Strategy, setting clear expectations, priorities, and development goals – all in support of ensuring seamless operations and support
• Ensure strong coordination, information flow, and responsiveness across internal and external stakeholders engaging with the CEO.
• Partner with Asset Protection to ensure proper and effective executive protection is provided to the CEO.

CEO & Executive Team Enablement

• Anticipate issues requiring CEO attention and help resolve barriers through influence and facilitation.
• Establish and run effective SLT (Senior Leadership Team) and ELT (Executive Leadership Team) meeting cadences and operating rhythms. Ensures agendas are aligned with strategic priorities.
• Ensure CEO and leadership teams' time, focus, and energy are aligned to the company's highest-impact priorities.
• Partner with CPO and CCO to develop and maintain meeting hygiene for leadership-attended meetings, improving preparation, norms, and effectiveness.

Insights, Analysis & Governance

• Runs point on CEO's participation in the Earnings and BOD processes
• Lead special projects and transformation initiatives on behalf of the CEO and Head of Strategy.
• Develop concise, high-impact briefs, analyses, and recommendations to support executive level decision-making.
• Help establish strong operating rhythms, governance structures without adding unnecessary complexity.

Qualifications

• 8–12+ years of experience in strategy, operations, consulting, or Chief of Staff–type roles; retail, fashion, hospitality, or consumer experience preferred.
• Proven experience partnering closely with senior executives, including running or supporting an executive office. Experience interacting with BOD preferred.
• Fast learner, with the ability to learn and understand complex business problems quickly.
• Strong strategic perspective with disciplined execution and follow-through.
• Exceptional communicator with sound judgment, high discretion, and integrity.
• Polished, professional presence with ease working with very senior leadership and boards.
• Enterprise-minded, highly organized, and detail-oriented—able to manage minutiae without losing sight of the big picture.
• Comfortable leading through influence rather than authority.
• Calm, confident, and thoughtful under pressure.
• Strong emotional intelligence and trusted advisor instincts.
• High bar for quality, format, design, and executive-level presentation.
• Passion for the retail & fashion landscape, understanding the unique impact our brands have on bringing joy to women around the world.

Benefits

• Paid parental leave to bond with your new addition
• 401(k) savings plan with company match
• Merit increases and performance bonuses
• On-the-spot recognition and rewards for a job well done
• Employee stock purchase program
• Merchandise discounts
• Medical, dental, vision, and pharmacy coverage
• Tuition reimbursement
• Commuter benefits

Working and Living in New York City

When you work at Victoria's Secret in New York City, you'll be at the heart of global fashion innovation and leadership. Our corporate offices are a creative hub of bold ideas, iconic branding, and visionary strategy. Here, we bring together gifted professionals in a wide variety of areas, including Product Development & Design, Merchandising & Planning, Marketing & Media Strategy, Digital & E-commerce, Creative Services, Asset Protection & Executive Security and Customer Experience Leadership. New York is also home to our flagship retail store with three floors of shopping, a champagne bar and much more. With a career at Victoria's Secret in New York, you'll enjoy an incomparable lifestyle where you'll be immersed in one of the most dynamic and exciting cities on Earth, known for its world-renowned dining, shopping, entertainment and more.