Administrative Assistant

Fusion HCR is Hiring! Position: Administrative Assistant Location: Roswell, GA (Onsite) Type: Contract, possible contract to hire Industry: Property Management / Real Estate Position Overview Fusion HCR is seeking a highly organized and customer-focused Administrative Assistant to support daily operations within a fast-paced property management environment. This role serves as a key point of contact for tenants, visitors, vendors, and internal teams while providing administrative support across office operations, resident services, financial transactions, and document management. Key Responsibilities Front Desk & Customer Service Support Serve as the first point of contact for tenants, visitors, vendors, and callers. Answer incoming calls, respond to inquiries, and route requests to the appropriate departments. Greet office visitors and ensure a professional and welcoming experience. Assist with resolving routine tenant and customer concerns. Property Management & Tenant Support Support day-to-day tenant transactions and administrative activities. Assist with move-in and move-out processes, including preparation of tenant correspondence and documentation. Coordinate tenant access requests and support self-showing processes through platforms such as Rently. Assist property management staff with administrative tasks in compliance with licensing requirements. Financial & Transaction Administration Process and track tenant-related payments, deposits, move-in funds, and move-out transactions. Maintain accurate records related to rent collections, deposits, and outstanding balances. Audit transaction records and assist with reporting activities as needed. Administrative & Office Operations Maintain paper and electronic filing systems and ensure documentation is organized and accurate. Prepare routine and ad hoc reports for management. Perform data entry and update information across various systems and databases. Manage incoming and outgoing mail and correspondence. Office Coordination Monitor office supply inventory and place orders as needed. Support office logistics and administrative projects. Assist leadership and team members with various administrative assignments and special projects. Required Qualifications Education & Experience High School Diploma or GED required. Minimum of 2 years of administrative support experience. Experience within property management, leasing, real estate, housing, or related industries is preferred. Skills & Qualifications Intermediate proficiency with Microsoft Office Suite (Word, Excel, Outlook). Strong organizational and multitasking abilities. Excellent verbal and written communication skills. Strong customer service mindset with a professional demeanor. Ability to maintain confidentiality and handle sensitive information. Detail-oriented with strong accuracy and follow-through. Ability to work effectively with cross-functional teams and stakeholders at all levels. Preferred Experience Property management or residential housing experience. Experience supporting tenant or resident services. Experience handling payments, deposits, or transaction reconciliation. Familiarity with property management software or CRM systems. What Makes Someone Successful in This Role Strong attention to detail and organizational skills. Ability to prioritize multiple tasks in a fast-paced environment. Professional and polished communication style. Customer-focused approach to problem solving. Team-oriented attitude with a willingness to assist wherever needed. Reliable, dependable, and proactive work ethic. #J-18808-Ljbffr