Treatment Coordinator

Ozark Regional Vein Center LLC

Rogers, AR

Job Description

Treatment Coordinator

ORVAC - Northwest Arkansas

Full-Time, In-Person · Monday–Thursday,7:00am–5:30pm · Base Salary + Performance Incentives

About Us

Ozark Regional Vein & Artery Center (ORVAC) - named 2025 Best of Northwest Arkansas: Vein Center - along with our affiliated clinics Renew Aesthetics (Best Weight Loss Clinic) and The Edge Men's Health (Best Men's Clinic), is a growing, award-winning group of practices built around personalized, root-cause healthcare. We're looking for a reliable, detail-oriented Treatment Coordinator to help our patients move confidently from a treatment recommendation to scheduled care.

The Role

As our Treatment Coordinator, you'll pick up where the consultation leaves off. Once a patient has come in for their appointment and a provider has recommended treatment, you're the person who takes it from there -

walking them through their insurance benefits where applicable, answering questions about cost and coverage, and getting their treatment appointment on the calendar. You'll be a calm, knowledgeable guide at a pivotal moment in a patient's care, helping them feel confident about moving forward.

What This Role Does

This is a back-end, patient-facing role focused on turning a treatment recommendation into a scheduled, committed patient. You'll work closely with our clinical teams and Client Concierge staff to make sure nothing falls through the cracks between consultation and care.

Explain insurance benefits to patients where applicable, breaking down coverage, out-of-pocket costs, and payment options in clear, understandable terms.

Present treatment plans and pricing with confidence, helping patients understand their options and next steps.

Schedule treatment appointments promptly after a recommendation is made, keeping patients moving forward in their care.

Follow up with patients who haven't yet scheduled, helping them take the next step and re-engaging those who've paused.

What You'll Do

Meet with patients following their consultation to review the provider's recommended treatment plan.

Verify and explain insurance benefits where applicable, providing clear breakdowns of coverage, deductibles, and out-of-pocket costs.

Present pricing, packages, and financing options clearly and confidently, answering questions and addressing concerns.

Schedule treatment appointments and coordinate logistics across providers and locations.

Apply

Vacancy posted 23 days ago

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