Storage Support System Administrator II and III

$83k - $158k

Full-time

TAP Engineering

Storage Support System Administrator II / III
Location: Bluffdale, UT
Category: Technical
Clearance Requirement: Active TS/SCI with Polygraph (most recent poly within the last 7 years)
Certification Requirement: DoD 8570 IAT II (Required)
Education Requirement: B.S in technical discipline
Experience Requirement: Level II: 5+ with degree, 10+ without degree. Level III: 10+ with degree, 15+ without degree.
Compensation Range: $83,000-$158,000 Position Overview
TAP Engineering is seeking System Administrators at the II and III levels to provide enterprise and HPC-focused Storage Sustainment support in large-scale, mission-critical environments. This role is responsible for the sustainment of the entire storage environment across two geographically dispersed locations , supporting heterogeneous, multi-vendor high-performance storage platforms, mass storage subsystems, and fiber channel interconnection fabrics.
This position operates in a complex computing environment and requires strong troubleshooting skills, operational discipline, and the ability to support mission-critical systems with high availability requirements. Technical Environment
Multi-vendor high-performance storage platforms
Mass storage subsystems
Fiber Channel interconnection fabrics
Heterogeneous storage environments
Linux, Unix, and Windows operating systems
Client/server, storage, and network devices
Enterprise and HPC computing environments
Storage management and monitoring tools
Key Responsibilities (All Levels)
Provide support for the implementation, troubleshooting, and maintenance of IT systems
Support day-to-day operations, monitoring, and incident response for storage environments
Manage and sustain enterprise and HPC storage systems
Support client/server, storage, and network devices
Provide Tier 1 and Tier 2 support based on experience level
Escalate issues appropriately and communicate status to Government and internal stakeholders
Support dispatch operations for hardware-related issues and remain engaged through resolution
Optimize system performance and resource utilization
Perform system capacity analysis and planning
Provide detailed troubleshooting and root cause analysis
Document system configurations, procedures, and sustainment activities
Follow Government-defined ticketing, change management, and operational procedures
Maintain accurate system documentation and records
Level Differentiation
System Administrator II (Mid-Level)
Focus: Independent operations, Tier 2 ownership, and advanced troubleshooting
Independently administers enterprise and HPC storage systems
Provides Tier 1 and Tier 2 support, including advanced troubleshooting
Performs root cause analysis and remediation
Manages daily configuration and operational health of storage environments
Supports multi-vendor storage platforms and fiber channel fabrics
Executes storage deployments, upgrades, and transitions
Provides detailed analysis and feedback for escalated incidents
Serves as an escalation point for junior staff
System Administrator III (Senior / SME)
Focus: Technical leadership, architecture, and complex problem resolution
Serves as a technical lead and subject matter expert for storage environments
Resolves highly complex storage, system, and integration issues
Supports storage system design, architecture, and long-term planning
Analyzes system interdependencies within enterprise and HPC environments
Leads major incident response efforts
Performs long-term capacity planning and optimization
Provides detailed technical analysis and reporting for escalated issues
Mentors junior administrators
Acts as the final technical escalation authority
Required Qualifications (All Levels)
Active TS/SCI clearance with Full Scope Polygraph (most recent poly within the last 7 years)
DoD 8570 IAT II certification
Experience administering Linux-, Unix-, or Windows-based systems
Experience supporting enterprise or HPC storage environments
Strong troubleshooting and documentation skills
Strong verbal and written communication skills
Ability to support mission-critical systems in a 24/7 operational environment (as required)
Ability to collaborate with Government and contractor personnel
TAP Engineering offers a comprehensive and competitive benefits package, including:
Paid Time Off: 15–25 days annually based on tenure, plus 11 paid holidays (never use-or-lose)
Retirement: Up to 15% employer contribution to a 401(k) through match and profit sharing
Medical Coverage: Free medical insurance for employees, with optional buy-up plans for dependents
Dental & Vision: Employer-paid plans with optional enhancements
Insurance Coverage: Employer-paid life insurance, AD&D, short-term disability, and long-term disability
Flexible Spending Accounts: Healthcare and dependent care FSAs
Tuition Reimbursement: Up to $36,000 per year for approved coursework
Additional Benefits: Employee Assistance Program, wellness incentives, discount programs, virtual care, prescription savings, and travel support
Performance-Based Rewards: Merit increases, performance bonuses, and referral bonuses
Clearance Requirement
This position requires the ability to obtain and maintain a Top Secret/SCI security clearance with Full Scope Polygraph , based on a current Single Scope Background Investigation (SSBI/SBI). Clearance and polygraph processing will be completed by the U.S. Government. Factors considered for U.S. Government security clearance eligibility include, but are not limited to:
U.S. citizenship
Favorable criminal history review
Education verification
Drug and substance use review
Credit history review
Subject interview
Additional Information
By submitting your resume for this position, you acknowledge and agree that TAP Engineering may share your resume and related application materials with its subsidiaries and affiliated companies for consideration for other available positions.
TAP Engineering is an Equal Opportunity/Affirmative Action Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by law.

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Vacancy posted more than 2 months ago

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