Human Resources Operations Manager

Description The Human Resources Operations Manager leads Prairie Field Services’ human resources infrastructure with a focus on operational precision, systems automation, and talent strategy. The role is responsible for modernizing and tightly managing the company’s core HR systems — including attendance, payroll, and Driver Qualification (DQ) files — through heavy use of AI and automation tools to improve speed, accuracy, and auditability. The position also directs the company’s Talent Acquisition/Marketing Specialist and leads companywide recruiting and retention strategy, new hire orientation, social media and marketing efforts, company-branded merchandise programs, short and long term disability case management, and benefits and 401(k) vendor relationships. The position reports directly to the Chief Operating Officer (COO). Responsibilities Leads the identification, implementation, and ongoing use of AI and automation tools across HR functions to improve speed, accuracy, and consistency companywide Automates and continuously improves the company’s attendance tracking system and attendance policy enforcement Automates and continuously improves, in conjunction with the finance team, the company’s payroll process to ensure accurate, timely, and auditable employee pay Automates and manages the company’s Driver Qualification (DQ) files to ensure ongoing compliance with FMCSA/DOT recordkeeping requirements Directs and manages the Talent Acquisition/Marketing Specialist, including direction, workload, and performance management Leads companywide recruiting and retention strategy to attract, hire, and retain qualified drivers and staff Oversees the company’s social media presence, and marketing initiatives Oversees (through the direct report’s efforts) company events Manages the company’s branded merchandise program, including item creation, budgeting, purchasing, distribution, and tracking of feedback Oversees the new hire orientation process in partnership with the other managers responsible for onboarding Manages short and long term disability cases from initiation through resolution Builds and maintains strong working relationships with benefits and 401(k) providers to ensure competitive offerings and vendor accountability Drives employee education, participation, and engagement in benefits and 401(k) programs Ensures HR recordkeeping across all functions is accurate, tightly organized, and audit-ready at all times Reports on recruiting, retention, compliance, and HR systems performance to the COO & leadership team Leads HR initiatives in adherence to Prairie Field Services’ mission, vision, and values Manages the company’s third-party website designer/developer to keep the company website current, accurate, and up to date Performs all other essential duties as assigned Requirements Bachelor’s degree in human resources, business administration, or related field, or equivalent experience preferred 5+ years of progressive HR experience; experience in trucking, oilfield services, or another safety- and compliance-driven industry preferred Demonstrated experience leveraging AI, HRIS, payroll, or automation platforms to modernize HR operations Working knowledge of DOT/FMCSA Driver Qualification file requirements and recordkeeping/retention standards Experience leading full-cycle recruiting and retention programs, ideally for drivers or field-based staff Working knowledge of ADA, FMLA, and short/long term disability case management processes Experience managing vendor relationships, particularly benefits brokers and 401(k) providers Exceptional organizational skills with an exacting attention to detail and recordkeeping accuracy Prior supervisory experience, with the ability to manage and develop a direct report Excellent oral and written communication skills and ability to communicate at all levels within the company Proficient in MS Windows and MS Office; quick to adopt and champion new HR technology and AI tools Ability to travel as needed to company locations across Wyoming, North Dakota, Montana, and New Mexico Ability to prioritize competing demands and stay focused on the highest value-add actions This is an exempt level position reporting directly to the Chief Operating Officer, with a competitive salary and bonus structure based on experience. PFS offers medical, dental, vision, Company paid STD/LTD and Life Insurance, and a 401(k) program. Employment is contingent upon a successful background check and drug screen. #J-18808-Ljbffr