Medical Receptionist

Job Description Job Summary We are seeking a reliable, professional, and patient-focused Front Desk / Medical Receptionist to serve as the first point of contact for our medical practice. This role is essential in creating a welcoming environment while ensuring efficient administrative and scheduling operations. The ideal candidate is organized, detail-oriented, and comfortable multitasking in a fast-paced healthcare setting. Key Responsibilities Patient Experience & Front Desk Operations Greet patients warmly and professionally upon arrival Check patients in and out efficiently Verify patient demographics and insurance information Collect copays, balances, and payments at time of service Maintain patient confidentiality and HIPAA compliance at all times Scheduling & Phone Management Answer multi-line phones and respond to patient inquiries Schedule, confirm, and reschedule appointments Manage provider schedules and daily appointment flow Communicate delays or changes to patients as needed Insurance & Administrative Duties Verify insurance eligibility and benefits Obtain referrals and authorizations when required Scan, upload, and maintain accurate patient records in the EMR Process incoming faxes, emails, and patient forms Office Support Coordinate with clinical staff and providers to ensure smooth patient flow Maintain a clean, organized front desk and waiting area Assist with additional administrative tasks as assigned Willingness to travel to nearby practice locations for coverage when needed Qualifications Required High school diploma or equivalent Prior experience in a medical office, front desk, or customer service role Strong communication and interpersonal skills Basic computer skills and ability to learn EMR systems Ability to multitask and remain calm under pressure Preferred Experience with medical scheduling and insurance verification Familiarity with EMR systems (e.g., ModMed, Epic, Athena, etc.) Knowledge of medical terminology Bilingual (English/Spanish) a plus Skills & Competencies Excellent customer service and professionalism Strong attention to detail and organizational skills Ability to handle sensitive information discreetly Team-oriented with a positive attitude Dependable and punctual Work Environment Fast-paced outpatient medical office Frequent interaction with patients, providers, and staff Sitting, standing, and light lifting as required Company Description At DMV Allergy and Asthma Center, we are dedicated to providing the highest level of care to our patients in a compassionate and professional environment. We specialize in the treatment of allergies, asthma, and related conditions and are seeking a skilled Medical Receptionist/Medical Assistant to join our team. #J-18808-Ljbffr DMV Allergy and Asthma Center