Experienced Automotive Service Advisor

Job Description At Bayou Automotive, we believe that taking care of a car should be as stress-free as driving one. Located right here in the heart of LaPlace, Louisiana, our shop has grown into a staple for local drivers who want honest work and transparent communication. We aren't interested in high-pressure sales tactics; instead, we focus on building genuine relationships with our neighbors by providing reliable, expert care for their vehicles. We are looking for an experienced Service Advisor who shares our passion for customer service and high-quality mechanical work. When you join our family, you aren't just another employee filling a role. You are the face of our shop, the person who bridges the gap between complex engine diagnostics and the driver behind the wheel. We offer a positive, collaborative atmosphere where your expertise is respected and your contributions directly impact the safety and peace of mind of our community. If you love cars and care about people, we would be delighted to have you on our team. Benefits Health Insurance Dental Insurance Retirement Plan Company Matching Contributions Paid Time Off (PTO) Career Growth Opportunities Vision Insurance Short/Long Term Disability Employee Vehicle Discount Pricing Clean & Professional Work Environment Competitive Wages Responsibilities Greet every customer with a smile and create a welcoming environment from the moment they walk through our doors. Perform thorough walk-around inspections to identify vehicle needs and document them clearly. Maintain open, honest communication with clients regarding repair timelines and cost estimates. Coordinate with our technician team to ensure work is completed to our high safety and quality standards. Keep our shop database organized and accurate so we can provide consistent service every time. Follow up with clients after their service is complete to ensure they are fully satisfied with the work done. Requirements Two or more years of experience as a Service Advisor is highly desirable. Valid driver's license with a clean driving record. Deep knowledge of vehicle maintenance and repair processes. Demonstrated ability to explain complex technical issues in simple terms. Working knowledge of automotive shop management software. ASE certification is highly valued but not required. #J-18808-Ljbffr