IT Analyst Trainee — Hybrid Cloud & Skills Growth

Introduction The State of Connecticut , Office of the State Comptroller (OSC) is seeking a detail-oriented and adaptable Information Technology Analyst Trainee to support the Core-CT Technology section of the Information Technology division. In this role, you will gain hands-on experience supporting critical enterprise systems that serve state agencies across Connecticut, while building foundational skills in system administration, cloud infrastructure, and IT operations. The Information Technology Analyst Trainee Program is a structured developmental program designed to prepare people to qualify for the target class of Information Technology Analyst 1 . The program duration ranges from a minimum of one (1) year to a maximum of three (3) years, depending on a candidate’s prior experience and training. Upon successful completion of the program, incumbents must meet the required experience qualifications to advance to the target class. What We Can Offer You View our State Employee Benefits Overview page! Opportunities to invest in your professional growth and development with training programs, tuition reimbursement, and opportunities for advancement within the State of Connecticut. Connecticut is a strong community with a lot to offer in entertainment, food and shopping, recreation in our beautiful state parks and forests, diverse culture, and rich history. Learn more about all Connecticut has to offer.

POSITION HIGHLIGHTS

Full-Time, 40 hours per week Monday through Friday Location: 165 Capitol Avenue, Hartford, CT 06106 Hybrid (office/telework) may be available

THIS JOB IS FOR YOU IF

You’re a problem solver who uses research, creativity, and troubleshooting tools to resolve routine technical issues. You can explain technical concepts in a clear, user-friendly way to a variety of audiences. You’re interested in learning new technologies and applying them in real-world IT environments. You can prioritize tasks and manage multiple responsibilities in a fast-paced IT environment. You have foundational experience or coursework in programming or scripting (e.g., SQL, Python, Java, PowerShell) and exposure to database concepts (e.g., MySQL, Oracle, SQL Server) or data analysis tools.

DISCOVER THE OPPORTUNITY TO

Support the administration of Windows- and Linux-based systems hosted in Oracle Cloud Infrastructure (OCI) in support of the state’s Enterprise Resource Planning (ERP) system; Assist with server lifecycle activities, including server buildout and provisioning, system configuration and environment setup, and ongoing operational support and maintenance; Perform routine system administration tasks such as applying operating system and security patches, monitoring system performance and assisting with performance tuning, supporting system backup and recovery processes, and reviewing system logs and assisting with log analysis; Troubleshoot routine system, application, and infrastructure issues using established tools and procedures; Perform Active Directory account management, including user setup, access provisioning, and maintenance; Support cloud infrastructure management activities within OCI, including server sizing and resource allocation, storage management, Virtual Cloud Network (VCN) configuration, submitting and tracking DNS requests, and supporting data backup, replication, and disaster recovery process across regions; Participate in security and compliance activities, including assisting with implementation of security hardening measures, supporting Identity and Access Management (IAM) policy administration, and following established security protocols and standards; Utilize Infrastructure as Code (IaC) tools such as Terraform to assist in provisioning and managing cloud infrastructure; Document system configurations, procedures, and issue resolutions to support knowledge sharing and operational continuity; Collaborate with technical staff, vendors, and end users to support system functionality and resolve issues. About Us The Office of the State Comptroller (OSC) is an agency whose mission is to provide accounting and financial services, administer employee and retiree benefits, develop accounting policy and exercise accounting oversight, and prepare financial reports for the state, federal and municipal governments, and the public. We are located in the State Office Building at 165 Capitol Avenue, Hartford, CT. This state-of-the-art building offers free garage parking, an on-site cafeteria, and ergonomic workspaces. The Information Technology division is an inter-agency team that supports and helps maintain Core-CT, used by over 10,000 state employees for financial, human resources, and payroll functions. The division maintains and upgrades Core-CT, provides analysis, maintains the comptroller’s technical infrastructure, and is responsible for web development for the comptroller’s communication sites. Selection Plan Check out our Applicant Tips on How to Apply ! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process.

BEFORE YOU APPLY

Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications in your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting. Resume Policy: Per Public Act 21-69 , resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing View email address on click.appcast.io . Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY

Some email providers may experience delays or issues delivering messages. To avoid missing important updates—such as referral questionnaires or interview scheduling links—please check your Personal Status Board regularly. For added convenience, you can also enable text (SMS) notifications. To do this, log in to your Personal Status Board and select “Update My Contact Information.” Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Prepare For an Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this Interview Preparation Guide to make the best impression! Candidates who have been selected for employment with the Office of the State Comptroller are subject to a detailed background investigation, including a fingerprint supported state and federal criminal history record check along with reference checks, subject to the provisions of Section 31-51i and conducted in accordance with Section 29-17a of the Connecticut General Statutes. Selection for employment is contingent upon satisfactory completion of the background investigation. Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks. The immediate vacancy is listed above, but your application may be considered for future vacancies in this job class. Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees .

CONNECT WITH US

Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have any questions about this recruitment, please contact the agency’s human resources team at View email address on click.appcast.io . Follow the State of Connecticut on LinkedIn to stay updated on our career opportunities and news.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency information systems environment this class is accountable for receiving on the job training in performing technical work involving help desk functions, user support and assisting in application development.

EXAMPLES OF DUTIES

Receives on the job training to perform tasks as outlined in the specification for the class of Information Technology Analyst 1 ; Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Knowledge of functioning and use of information systems; major concepts and terms used in the information technology profession; Skills interpersonal skills; logic and analytical skills; Ability to prepare and maintain accurate records; prepare written materials and reports; follow oral and written instructions. Minimum Qualifications - General Experience Candidates must be able to meet the experience and training requirements of the designated job class at the completion of the development program. Preferred Qualifications Experience supporting Windows Server environments, including user account management, system configuration, or patching. Experience supporting Linux-based systems, including executing basic administrative commands, system updates, or troubleshooting. Experience writing basic SQL queries to retrieve or update data. Experience communicating technical information to users with varying levels of familiarity through written and verbal communication. Conclusion INCOMPLETE APPLICATION PACKAGES AND THOSE RECEIVED AFTER THE CLOSING DATE INDICATED ABOVE WILL NOT BE CONSIDERED.

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity / affirmative action employer and strongly encourages the applications of women, minorities, veterans, and persons with disabilities. If you are requesting special accommodations under the provisions of the Americans with Disabilities Act (ADA) please contact View email address on click.appcast.io .

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility. #J-18808-Ljbffr State of Connecticut