Business System Analyst (SCM System Support) -Bilingual (English/Korean)

Company DescriptionFor More Open Positions Visit us at: Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.BenefitsMedical InsuranceVision InsuranceDental Insurance401(k)Paid Sick hoursJob DescriptionA specialist to support SCM systems by communicating with business users, Headquarters in Korea and reviewing SCM-related data in NERP/Web Systems with fundamental knowledge of SCM processes, database structure and system interfaces.Responsibilities:The role will primarily act as the first point of contact for SCM system-related inquiries, resolve administrative problems by analyzing information such as Forecast, Allocation, Channel Data (Sell-Out, Inventory), and other SCM information, and also ensure data integrity between SCM systems.Attends meetings with business users, summarizes meeting notes, and communicates with dev team in Headquarters in Korea to deliver business needs and requirements to enhance business operation processesValidates new features and functionalities implemented in SCM systems, trains users, and provides feedback to the HQ dev teamMaintains data interfaces between SCM systems, and provides continuity of work operations to business by monitoring and discovering irregularities. Responsibilities cover the entire SCM system operations and provide technical and advisory resources to resolve problems and expedite support requests.QualificationsAble to analyze SCM related processes, data and understand data interfaces between multiple systemsStrong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy5+ years of functional experience in Supply Chain Management area (Forecasting, RTF, and Allocation) is a plusAdvanced Planning system experience is a plus.BS/BA or higher in information management-related field.Special Skills:Goal-oriented and self-motivated.Bilingual (Korean) requiredCandidate can use Gen AI such as Claude Chat, Cowork - plusCandidate must have the ability to work independently or within a team environment.Ability to multi-task and deliver high-quality work under tight deadlines is essential.Ability to work in a fast-paced environment is required.Additional InformationAll your information will be kept confidential according to EEO guidelines. *** NO C2C ***SummaryType: ContractFunction: Information TechnologyExperience level: AssociateIndustry: Computer Software