Staffing & Talent Manager
B Home Care
- Staffing & Talent ManagerSupport Office - Brentwood, TN 37027## OverviewSalary Range$50,000.00 - $52,000.00 Salary/year## Description**GENERAL PURPOSE:** Manage the schedule, caregiver, client relations, and strengthen our caregiver workforce while reflecting and demonstrating core values of compassion, dependability, professionalism, initiative, and communication. Lead by example and foster a supportive and professional work environment for staff members. Every duty or responsibility should further the mission of B Home Care and improve the quality of life and level of independence for every client and family receiving our services*.* Responsible for ensuring services operate safely and efficiently within the requirements of the state and the agency, while providing and instilling excellent customer service to all clients, families, and staff.## Qualifications**SKILLS and QUALIFICATIONS:****Education:** College Degree preferred**Licensure:** Must have a valid driver’s license.**Experience:** Home Care or Senior Care industry experience required. CNA experience preferred.**Transportation**: Personal & reliable transportation. Valid and current auto insurance.**Skills:*** Experience creating and managing complex caregiver schedules.* Strong interpersonal skills and the ability to build rapport with clients, families, and caregivers.* Outstanding customer service skills.* Ability to be flexible and work with minimal supervision or direction.* Excellent organizational and time management skills, with the ability to manage multiple clients and tasks.* Strong management skills.* Proficient in all technology platforms and has the ability to learn software programs quickly and efficiently.**RESPONSIBILITIES/REQUIRMENTS:*** Manage the full recruiting cycle by posting job openings, sourcing qualified candidates, and supporting the hiring process to ensure staffing needs are met.* Conduct in-person caregiver interviews to assess qualifications, professionalism, and alignment with company standards, ensuring candidates will be a strong and supportive addition to the care team.* Coordinate and manage all onboarding documentation and compliance requirements.* Effectively manage and support all direct care staff members.* Build and manage caregiver schedules to ensure each client is matched with the most appropriate and reliable caregiver for their needs.* Anticipate possible gaps in the schedule and resourcefully and proactively find solutions so that all clients get the services desired.* Establish and maintain strong, positive relationships with clients and their families.* Always serve as the primary point of contact for clients and families.* Monitor caregiver performance and provide guidance, feedback, and support to leadership team.* Complete regulatory compliance for care staff to include documenting notes in AxisCare and completing performance reviews on caregivers.* Maintain accurate records of client documents (E.g. client agreements, care plans, advance directives, med lists, and caregiver documentation).* Serve as the primary administrator for the company's AI-powered scheduling platform.* Monitor AI performance to ensure caregiver and client interactions are accurate, timely, and aligned with company standards.* Manage caregiver and client situations that require escalation beyond the AI platform.* Participate in an on-call rotation.* Potentially fill in on open shifts that need coverage to call outs and/or staffing shortages.
- J-18808-Ljbffr B Home Care
Vacancy posted 4 days ago
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