Senior Technology Consultant

Working remotely in a full-time capacity, the Senior Customer Design & Technology Consultant will manage complex projects, develop presentations for leadership, and collaborate with cross-functional teams to enhance customer experience through innovative technology solutions. Key responsibilities: Serve as the primary liaison between business and technical partners, prioritizing requirements from multiple stakeholders Translate customer needs into actionable designs and document operational processes for improvement Conduct technical product analysis to identify gaps and recommend solutions for enhancing current technology Required qualifications: Bachelor's degree in business, technology, engineering, or a related field 5-7 years of experience in customer or operations technology Strong experience with databases, CRM systems, and technical product design Excellent communication skills, including public speaking to large audiences Ability to manage relationships and balance system needs with organizational priorities