Assistant Manager - BH Clinical Applications

Assistant Manager – BH Clinical Applications

The Corporate Information Services Department is seeking a dynamic and talented Assistant Manager – BH Clinical Applications. The Assistant Manager – BH Clinical Applications provides strategic and operational leadership for Behavioral Health Clinical Applications, directly supervising Senior Application Analyst(s) and related analyst roles. Responsible for oversight of clinical information systems including implementation, optimization, governance, workflow alignment, and ongoing system performance. Ensures clinical applications support facility operations, regulatory requirements, patient-centered care, and corporate initiatives. Partners with facility leadership, Corporate IS, and executive stakeholders to align clinical workflows with system capabilities. Oversees project execution, analyst performance, resource allocation, ticket management trends, and continuous process improvement. Exercises independent judgment in personnel management, system prioritization, risk mitigation, and strategic planning for clinical application services across assigned facilities.

Key responsibilities include:

• Clinical Application Leadership & Oversight
• Staff Management & Development
• Strategic Planning & Project Management
• Collaboration & Governance

Qualifications Position Requirements: Bachelor's degree required plus 5-8 years of related experience. Advanced knowledge of clinical workflows in Behavioral Health and/or hospital environments Deep understanding of EMR systems (Cerner preferred) and ancillary clinical systems Knowledge of regulatory standards (HIPAA, Joint Commission, state regulations) Knowledge of IT governance, change control, and security principles Understanding of ticketing systems, service management processes, and performance metrics Strong leadership and team development skills Proven ability to supervise senior-level analysts and technical professionals Strategic planning and execution Advanced problem-solving and decision-making Budget and resource management Excellent written and verbal communication skills Ability to present to senior leadership and multidisciplinary teams Travel Requirements: 20–40% domestic regional travel with occasional travel outside region (based on market support needs and projects)