Workforce Data Analyst
$30 - $33 per hourGlobal Channel Management
Workforce Data Analyst
Port Washington, New York, United States
$ 30.00 - 33.00 (US Dollar)
About The Job Workforce Data Analyst
Workforce Analyst needs 2+ years of experience in an analytical role (e.g. business or sales analyst).
Workforce Analyst requires:
- Previous workforce management or real time analysis experience in a call center.
- 2 days a week Wednesday and Thursday in office.
- Excellent planning and time management skills with the ability to deal with multiple demands on time.
- Ability to create contact forecasting models.
- Ability to pivot priorities.
- Working on tight deadlines.
- SAP is a plus.
Workforce Analyst Duties
Builds, coordinates, and accurately maintains shift schedules ensuring that shifts are optimally planned to meet forecast and service level requirements.
Monitors staffing levels against plan and takes the relevant real-time or short-term corrective actions as required like overtime, cross skill support, voluntary time off, shift changes and more to improve service levels.
Maintain reports to be used in reporting on service level performance to senior leadership.
Ensure that phone operating system, is running efficiently on a daily.
Escalate system issues to IT shared service team.
Ensure that CRM system is running efficiently.
Monitor daily and partner with IT to escalate any issues or enhancements.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Workforce Data Analyst in Port Washington, NY vacancy
$30 - $33 per hour
...CRM system is running efficiently. Monitor daily and partner with IT to escalate any issues or enhancements. Qualifications Workforce Analyst needs 2+ years of experience in an analytical role (e.g., business or sales analyst). Previous workforce management or real‑...SuggestedTemporary workWork at officeShift work2 days per week- ...MDM Data Analyst 12+ month contract Manhasset, NY I need a Senior level Master Data Management Analyst to assist my client in the development, implementation, and management of data strategies that optimize data quality and improve standardization and business information...SuggestedContract work
Arka Infotech, LLC
Manhasset, NY11 hours ago $19.25 - $36.55 per hour
...qualitative and quantitative research projects, helping manage day-to-day operations of our in-house market research platform, and supporting data analysis and insight development. This role works closely with Product Divisions and cross-functional teams to help ensure research...SuggestedHourly payWork experience placementSummer workH1bVisa sponsorshipRelocation packageKiss Products
Port Washington, NY4 days ago- ...The Business Analyst, Pricing and Underwriting , is responsible for the compilation, analysis, and reporting of data to support pricing contracts for Specialty services within a... ...career possibilities. With a growing workforce of 1,500+ and almost a century of pharmacy...SuggestedFull timeTemporary workWork at officeRemote workWork from home
Maxor National Pharmacy Services
Flushing, NY2 days ago - ...FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations... ...Operations & Technology team, you’ll help share the client's marketing data strategy. This includes driving data governance and consistency...SuggestedFull time
FocusKPI
Flushing, NY2 days ago $12 - $50 per hour
...Job Description Summary The Junior Business Analyst will be a key member of the Business Operations (BO) Team. This role focuses on leveraging data and technology to drive sales productivity and operational excellence. The ideal candidate will use analytical tools, including...Hourly paySummer workInternshipH1bVisa sponsorshipRelocation packageKiss Beauty Group
Port Washington, NY1 day ago- ...Talend Developer Publishers Clearing House is looking for an experienced Data Integrations Engineer-Talend-Java-Surveys-Media to work within the PCH Data Integration group. One of the core objectives of the group is the development of data delivery solutions for various...
Software Technology Inc
Port Washington, NY5 days ago - ...oversee the organization's enterprise reporting and analytics function while managing a team of Business Intelligence Analysts responsible for delivering data-driven insights across every business unit. This role requires a strong technical foundation in Power BI and...Work at officeRemote work
Starts Align LLC
College Point, NY4 days ago $12 - $50 per hour
Job Description Summary:The Junior Business Analyst will be a key member of the Business Operations (BO) Team. This role focuses on leveraging data and technology to drive sales productivity and operational excellence. The ideal candidate will use analytical tools, including...InternshipH1b$75k - $90k
...seek a highly motivated, technically proficient and business savvy data scientist for our growing analytics function. You will have the... .... Job Description #3 or more years’ experience in a data analyst or data scientist role # Demonstrated ability to take...Full time- ...highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific... ...confidential information, handling financial and other payment data, and working within departments that care for vulnerable...Temporary workLocal area
Medix
Manhasset, NY3 days ago $30 per hour
...culture of inclusion values the skills that veterans bring to our workforce and empowers you to use them to transform the world for the... ...throughout the supply chain. Role Overview The Operations Analyst intern will assist with supporting customer projects, internal...Hourly payTemporary workInternshipFlexible hoursOracle
Long Island City, NY1 day ago- ...Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected...Permanent employmentFull timeWork at officeLocal areaRemote work
City of New York
Corona, NY3 days ago - Job Title 2 Candidate Submittal Slots, New High Level Policy MSP Owner: Rob Finton Location: Queens Village, NY Duration: 6 months Skill ID: 10667194 Competencies: 6-8+ years experience Airline - Airport Operations Essential Skills: ~5 years...
Real Soft
Queens Village, NY2 days ago $160k - $210k
Position Summary The Director of Data Analytics will lead the FP&A and data analytics strategy for the wealth management business, transforming client, advisor, operational, and financial data into actionable insights that improve growth, advisor productivity, and business...Work at officeLocal area- ...Technical Business Analyst – Jericho, NY PCH is looking for a Technical Business Analyst to join our team in Jericho, NY. The Technical... .../improvements to requirements Play a crucial role as part of Data Governance team to develop, implement and maintain data...
Cardinal Integrated
Jericho, NY11 hours ago $58.22k - $100.44k
...institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any...Full timeNYU Langone Health
Great Neck, NY11 hours ago- ...Job Description Job Description Freight Forwarding Administration Data Analyst About LOGISTEED America, Inc. LOGISTEED America, Inc. is a leading provider of global logistics and freight forwarding solutions, delivering end-to-end supply chain services across...For contractorsWork at officeLocal area
- ...orders accurately to ensure shipments are accurate, efficient and timely including but not limited to product match specifications, data entry, back orders, cost effective freight or local pick up. The objective is to process orders with a focus on providing exemplary...Local area
WAC Architectural
Port Washington, NY3 days ago - .../rga's accurately to ensure shipments are accurate, efficient and timely including but not limited to product match specifications, data entry, back orders, cost effective freight or local pick up. The objective is to process orders/rga with a focus on providing exemplary...Local areaImmediate start
WAC Architectural
Port Washington, NY3 days ago $115k - $140k
...The Data Engineer will play a critical role in designing, building, and scaling Kimco’s enterprise data platform in the cloud. This role is responsible for developing modern data pipelines, enabling trusted analytics, and ensuring the reliability, security, and performance...Work experience placementKimco Realty
Jericho, NY3 days ago- Job Opportunity With RDSolutions The pricing intelligence pioneer, RDSolutions is hiring immediately in your area! Are you retired, want extra income, have extra time on your hands and want to stay active? Retirees are welcome and encouraged to apply! We have part-time...Extra incomePart timeImmediate startFlexible hoursShift work
RD SOLUTIONS INC
Westbury, NY2 days ago - A data services company is seeking a Junior Data Entry Operator for a remote position, focusing on inputting and updating data in digital formats. The successful candidate will be responsible for transferring information from paper documents to spreadsheets, updating customer...Remote work
Only Data Entry
Hempstead, NY3 days ago $85k
Financial Planning & Analysis (FP&A) Analyst Dental Industry Leader | Ambitious Growth | Hybrid Schedule! Accelerate your career in healthcare... ...senior leadership to fuel our ambitious growth and transform data into actionable insights. Clinical Magnet, (part of ICON...Full time- ...able to work independently and get the job done! If you are the type of person who is self-motivated, enjoys working independently, data entry and checking products, then you are the person we are looking for! What does RDSolutions Offer You? A comprehensive...Extra incomePart timeFlexible hoursShift work
RetailData
Queens Village, NY11 hours ago - ...support to fleet and joint operations by leading the collection, processing, prediction, exploitation, and dissemination of environmental data. Ensure safety of navigation, access to denied waters, freedom to maneuver at will, and increase the lethality of Navy forces. Lead...Part timeApprenticeshipImmediate startWorldwide
U.S. Navy
Great Neck Estates, NY2 days ago $29.74 - $31.79 per hour
...Mortgage Quality Control Analyst We are seeking a detail-oriented and highly organized Mortgage Quality Control Analyst to join our Residential Lending team. In this role, you will be responsible for ensuring the integrity, accuracy, and regulatory compliance of all...Hourly payWork at officeFirst Central Savings Bank
Glen Cove, NY2 days ago$80k - $90k
...to support underwriting conclusions. Pull and analyze expense comparables, CoStar reports, property tax bills, and other third‑party data sources. Upload quote packages and loan options through DUS Gateway and Freddie Mac OUS systems. Manage and maintain accurate...Temporary workLocal areaRemote workMonday to FridayFlexible hoursWalker & Dunlop
Manhasset, NY3 days ago$100k
...Cloud world/Oracle Java one (Las Vegas) -2023/2022 and at Gartner Data Analytics Summit (Florida)-2023. All positions are open for... ...programmers, Java full stack developers, Python/Java developers, data analysts/data scientists, data engineers, machine learning engineers for...Full timeSynergisticIT
Corona, NY11 hours ago- ...11101 Only candidates who are permanent in the Staff Analyst title or those who are reachable on the Open-Competitive List (... ...opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from...Permanent employmentFull timeContract workH1bWork at officeVisa sponsorship
City of New York
Floral Park, Nassau County, NY2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Workforce Data Analyst. Be the first to apply!
Related searches
- data modeling Port Washington, NY
- data Port Washington, NY
- health data Port Washington, NY
- provider data management Port Washington, NY
- data collection Port Washington, NY
- data collection researcher Port Washington, NY
- data analysis part time Port Washington, NY
- training data analyst
- freelance data analyst
- remote data analyst intern