Technical Implementation Manager

Responsibilities Flywire is seeking a Technical Implementation Manager II to join our high‑growth B2B vertical In this role, you’ll serve as the strategic and technical lead on complex client implementations ensuring that our mid‑market and enterprise clients see value from our platform fast You’ll be hands‑on with system integrations, data mapping, testing, payment workflows, and client training owning end‑to‑end implementation while influencing how we continue to scale Own the full implementation lifecycle for assigned B2B clients, from kickoff to post‑go‑live handoff Serve as the primary client contact for onboarding, providing technical guidance and project leadership Configure and test the Flywire platform to support each client’s invoicing, payment, and reconciliation workflows Lead integrations with client systems including NetSuite, Intacct, Salesforce, QuickBooks, and custom ERP/CRM platforms Map data fields across systems and troubleshoot issues related to file formatting, syncing, tokenization, or payment routing Conduct sandbox testing and validation, escalating blockers where needed Deliver training, documentation, and consultative support to ensure clients are fully equipped to use the platform post‑launch Collaborate closely with Sales, Client Success, and Solutions teams to ensure alignment and continuity throughout the client lifecycle Qualifications This is an ideal role for someone who is passionate about payments, software, and building great client experiences and wants to take the lead on some of Flywire’s most important B2B accounts. APIs, SFTP, webhooks, JSON and SQL Familiarity with payment gateways and tokenization concepts a strong plus Strong communicator: comfortable presenting to client leadership, writing documentation, and translating requirements across teams Strong project management skills with the ability to handle multiple priorities 5+ years of proven experience in payments implementation, financial technology, or related fields ERP and CRM systems (NetSuite, Intacct, Salesforce, HubSpot, etc.) Strong technical acumen and problem‑solving skills BA/BS degree A background working for a SaaS based company (preferred) Working knowledge of Netsuite, Salesforce and other software development methodologies Ability to work cross‑functionally and adapt to a fast‑paced environment In‑depth knowledge of payment processing systems and integration methods #J-18808-Ljbffr Flywire